15 Replies Latest reply: Sep 9, 2013 6:13 PM by A.T. Romano RSS

    Opening Movie Menu crashes PE11, why?

    gbrmk Community Member

      Another problem!  A probably buggy one.   I'm trying to use Tools > Movie Menu to add Main Menu and Scenes menu but each time I open it, PE11 crashes.   It may be because what I'm trying to do isn't straightforward.  Namely, I had put together from separately edited clips an entire 1½ hr movie, but because I made a mistake in the Main Menu I created, I'm trying to change it.

       

      I imported the full video which I'd made with your help for the Blu-ray, and as soon as it got to the Timeline, all the existing Menus (main ones, I didn't create Scene menus) automatically appeared.   First I tried clearing all existing menus using the Markers tab (top left of the timeline) but when I tried Movie Menu, PE11 crashed.   So this time I left all the menus in place until I got to choosing a Menu Theme.

       

      It's at this point that the crash occurs.  The first time was during the process of downloading a theme I hadn't used before, but the second time I tried using an existing theme on my pc (Windows 7, 64-bit) and it still crashed.

       

      I wonder if this is 1) because there are existing menus in the movie;  2)  the "clip" (ie the whole movie) is simply too large?  3)  Instead of importing the file as the completed m2t file, should I have worked on an original .prel file, ie the final one from my original editing before I converted it for Blu-ray?

       

      If none of the above 3 points is correct, is there any way, eg via a log, of pinpointing the cause?

       

      In the meantime I'll try the procedure using the original .prel file.

       

      Thanks for help, suggestions, links to answers already in existence &c

       

      all best

      Brian

        • 1. Re: Opening Movie Menu crashes PE11, why?
          gbrmk Community Member

          Just trying it with a different 2-minute .prel file and there's no problem at all.    Incidentally (sorry this is a different, unrelated problem) when I go back to one of the .prel clips I edited for the final version of the big video I edited last week and open it, PE11 asks me "Where is rendered ..." and the follows a long string of letters and numbers, which must refer to the scratch disk.  Unfortunately (or maybe it was just good housekeeping) I had cleared the External Drive I use as scratch disk ...   I've not checked every scene in the .prel file but on a very quick glance, it does all seem to be there, but asks to rendered (ie there's the orange line needing rendering).

           

          If I don't have these "Rendered a123... &c" files any longer, does it matter?   I'm hoping all it means is I have to render the whole clip again.

           

          Another unrelated issue, although more connected with Menus, is there any way to cancel the music that comes on automatically with some of the Menu templates?

           

          I realise I should ask these questions separately, and if you think I really should, I will of course do so.   I'm just taking a chance.

           

          all best

          Brian

          • 2. Re: Opening Movie Menu crashes PE11, why?
            A.T. Romano Community Member

            Brian,

             

            1. If you want to change a disc menu, do not go near the Timeline markers. In the Movie Menu section dialog, look to the upper right corner of the interface where it says Preview Disc - Menu Theme - Reset - Done. Hit Reset and then proceed with your menu change using the "Menu Theme" in the Preview Disc - Menu Theme - Reset - Done lineup OR Tools Menu/Movie Theme route.

             

            2. When you get those "Where is .....?" messages that is the program telling you that you have moved the source media that went into that project after you saved/closed the project. Those messages are valuable in that they can help you reconnect the missing media. Do you know where the files are that they are asking for?

             

            3. Tell me which menu that you want to cancel music and I will tell you how to. The music file for a menu is included in the theme folder for the disc menu template. For no music, we can temporarily remove the music file from that folder. Do you want no music or do you want to replace the music with 30 seconds of your own. If your own, you can do that through the Audio Background customization feature.

             

            Please let me know if any of the above helped. If not, more details so that we can work through them.

             

            Thanks.

             

            ATR

            • 3. Re: Opening Movie Menu crashes PE11, why?
              gbrmk Community Member

              Thanks, ATR.

               

              Movie Menus  General > Grid;   Entertainment > Art-in-Motion   -- I want to remove the music from these completely, at least on this occasion.

               

              But for future use, it sounds an attractive proposition to put my own music in, especially as I shall have some music within most videos themselves, so I’d put a snatch of a few seconds in the Menu at the start at least.  You said specifically 30 seconds, so I assume that’s built-in to the program.

               

              Many thanks for clarifying how NOT to try changing a disc menu!   I now know to do it through the Reset Menu Theme.

               

              Finally, I didn’t find that missing file – am I right in thinking, if the file name was preceded by the word ‘Rendered ...’, it must be / have been / no longer is in the Scratch Disk?   I cleared the Scratch Disk after I’d burned the Blu-ray.   If however it’s in one of the files in Adobe > folder 11, then I can still find it.

               

              I must check that out.

               

              all best

              Brian

              • 4. Re: Opening Movie Menu crashes PE11, why?
                gbrmk Community Member

                ATR

                 

                I realised that I didn't actually want to, or have to, change the entire Menu Theme, all I needed to do (which I've now done) is correct the faulty spacing, font size etc of my original.

                 

                But I'm worried that without viewing the whole movie again, I can't be sure (because of that "Where is" missing file) that it's actually all there.  I'll just have to watch the whole thing again (getting rather fed up with it, to be honest by now, want to move on!)

                 

                I thought at one point it would be easier to go back to the original .prel files of each separate day and simply reassemble them into a new version of a (corrected) movie, but I'm stumped here again, because I'm being asked the same question, "Where is ..."

                 

                The point is that I've done more videos since then and although I *thought* I'd kept all the original .prel files AND links, I obviously can't have done.   But of course, as already said, I did clear my scratch disk.

                 

                I think I may just have to accept that I have a flawed movie, put it all down to experience and a learning curve, and get on with the next one, having learned several mistakes not to make again!

                 

                The flawed Menu works -- it's just that half the text in the case of two headings is way off the TV page!   I should have used the safety margins.  One thing I've learned.

                 

                all best

                Brian

                 

                PS   I've searched my computer for those missing files.   They aint there no mo'!

                • 5. Re: Opening Movie Menu crashes PE11, why?
                  gbrmk Community Member

                  PS   The missing file for the complete movie .prel file is

                  Rendered - a4943215-4082-403f-ae31-33b3dcad248c.mpeg

                  • 6. Re: Opening Movie Menu crashes PE11, why?
                    A.T. Romano Community Member

                    Brian,

                     

                    I need to think about this some more, but what about this....

                     

                    You open your project and your get all those "Where is....?" missing media messages.

                     

                    Let us stay that you click "Skip All" to get the project to open.

                     

                    Next you expand the Expert workspace Timeline content to the max with the Zoom Out ( - ) and Zoom In ( + ) slider above the Timeline and then scroll across the Timeline content to find the thumbnail(s) with the colorful Media Offline red fill.

                     

                    When you find these thumbnails, use Replace Footage to replace them OR just delete them from what you are about to export. They will do you no good with the Media Offline red fill. Also, check Project Assets to make sure that the counterpart is taken care of.

                     

                    Does any of that help?

                     

                    ATR

                    • 7. Re: Opening Movie Menu crashes PE11, why?
                      A.T. Romano Community Member

                      Brian

                       

                      With regard to the specific

                      Rendered - a4943215-4082-403f-ae31-33b3dcad248c.mpeg

                       

                      That appears to be a preview file from rendering the Timeline of the HD project?

                       

                      So, look at your Timeline content for area(s) where there is red line(s) over it?

                      Or, just render the whole Timeline by pressing the Render button over the Timeline OR the Enter key of the computer main keyboard. Save/close the project. And, then reopen the project to see if you are greeted with a missing media message specific for that Rendered - a4943215-4082-403f-ae31-33b3dcad248c.mpeg.

                       

                      Looking forward to the outcome.

                       

                      Thanks.

                       

                      ATR

                      • 8. Re: Opening Movie Menu crashes PE11, why?
                        the_wine_snob CommunityMVP

                        Brian,

                         

                        I agree with ATR, that this is a Render file. It should have zero effect on your Timeline, with but one instance - for ultimate playback, a Render of the Timeline, or a portion of it, might be required. As ATR points out, if a Render file is missing, then a red (or now yellowish-orange) line will appear above a portion of the Timeline.

                         

                        If you purged your Scratch Disks, then there are links in the PREL, pointing to any Render files, but they no longer exist. If one does a Render of the Timeline, those links will be changed to the new Render files - or they should be.

                         

                        If, however, you are getting the "Where's file ____ ?," or the "Media Offline" messages, for actual Assets, then something has happened to those - Moved, Deleted, Renamed? This article addresses the "Where's file ____?" message for Assets (not Render files): http://forums.adobe.com/thread/990503 It also links to a separate article on "Media Offline." Remember, this is for Assets only.

                         

                        Good luck and happy editing,

                         

                        Hunt

                        • 9. Re: Opening Movie Menu crashes PE11, why?
                          gbrmk Community Member

                          Yes, sounds good ATR, will check that out this evening, UK time.   Hope to report back tomorrow.

                           

                           

                          • 10. Re: Opening Movie Menu crashes PE11, why?
                            A.T. Romano Community Member

                            Brian

                             

                            With regard to your menu music questions....

                             

                            For General/Grid, the path to its music file is

                            Local Disk C

                            Program Data

                            Adobe

                            Premiere Elements

                            11.0

                            Online

                            DVD Templates

                            All_Lang

                            General

                            Grid

                            and in the Grid Folder is the music file which is named matrix_mm_bg.mp3

                             

                            For the Entertainment/Art-in-Motion, the path to its music file is

                            Local Disk C

                            Adobe

                            Premiere Elements

                            11.0

                            Online

                            DVD Template

                            All_Lang

                            Entertainment

                            Art-in-Motion

                            and in the Art-in-Motion Folder is the music file which is named Artistic Theme Menu_bg_audio.mp3

                             

                            ATR

                            • 11. Re: Opening Movie Menu crashes PE11, why?
                              gbrmk Community Member

                              Hey, smart!

                              ok

                               

                              • 12. Re: Opening Movie Menu crashes PE11, why?
                                gbrmk Community Member

                                OK Bill, thanks.   Will work on this.

                                 

                                 

                                • 13. Re: Opening Movie Menu crashes PE11, why?
                                  gbrmk Community Member

                                  Right, thanks ATR.

                                  That’s great

                                  Brian

                                  • 14. Re: Opening Movie Menu crashes PE11, why?
                                    gbrmk Community Member

                                    Yes, there were no gaps in the .prel file and after fixing the text in the Menus so that it fitted between the frames (ie for TV purposes) it transferred superbly to Blu-ray.

                                    I have bitten the bullet (so to speak) and bought Cyberlink DVD pro 13 *.   After over a week with the free download trial version I was so impressed that I went ahead.   But I'm sure the work you and Hunt did with the free software will be extremely useful for others -- and possibly for me too, as I've not yet investigated whether Cyberlink allows a customer to place a second copy on a laptop.  If not, the freeware will go straight onto my laptop.

                                     

                                    I'm much less impressed with the way Cyberlink plays pure audio CDs / DVDs.  Don't misunderstand, the sound on movies is great, but I much prefer the Equalisation one gets from iTunes and also from Windows Media Player.   Even with VLC you get more subtle control of bands of frequencies than you can from Cyberlink.  Although it's early days and I may have missed something.   For instance if you switch the DVD pro to 'Headphones', the sound becomes rather harsh (I'm using top of the range Sennheiser, so it's not the headphones' fault -- they're great with WMP, iTunes and VLC -- I don't use Real Audio at all, not sure why, just don't like it!)

                                     

                                    But you were right re the ;prel file -- I was able to render it and when I closed and reopened it again, there was no request to find any missilng file.

                                     

                                    Thanks for all that help.

                                     

                                    Cheers

                                    Brian

                                     

                                    *  PS   I should have referred to Cyberlink Power DVD 13

                                    • 15. Re: Opening Movie Menu crashes PE11, why?
                                      A.T. Romano Community Member

                                      Brian

                                       

                                      That was great news and progress.

                                       

                                      Thanks for the details along the way. Very helpful to all.

                                       

                                      I am still working with the CyberLInk Suite from my Blu-ray burner purchase. Still OEM. I use it only for Blu-ray playback since I do not have a standalone Blu-ray player.

                                       

                                      I have not followed up on the ins and outs of that software. But, it is my impression that you cannot just move it to another computer and use it on another computer unless it recognizes the Blu-ray burner there that it came with.

                                       

                                      Continued success.

                                       

                                      ATR