1 Reply Latest reply: Sep 2, 2013 5:09 AM by lesavage RSS

    Opening 'Vintage Sample actions by the Shoppe' in CS6

    HywelElias Community Member
    HywelElias Sep 1, 2013 10:37 AM

      I have downloaded 'Vintage Sample action Sets'. I opne Adone exchange in PS CS6. I click on the pug in and then click the drop down at top right to reveal the drop down. I then click on 'Vintage Sample Actions by the Shoppe' and nothing happens. Any ideas please?

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        • 1. Re: Opening 'Vintage Sample actions by the Shoppe' in CS6
          lesavage Adobe Employee
          lesavage Sep 2, 2013 5:09 AM (in response to HywelElias)

          Hi,

           

          Could you send some screenshots and the following log files to lesavage at adobe dot com.

           

          WINDOWS
          Go to the Start Menu and type in ‘regedit’
          Click regedit.exe from the Programs list

          Navigate to Computer\HKEY_CURRENT_USER\Software\Adobe\CSXS.3

          Increase the LogLevel to 6


          Log Files: C:\Users\<username>\AppData\Local\Temp

          For example, if you were running Photoshop CS6 the log file name will be “csxs3-PHSP.log”


          MAC:

          To setup logging for Photoshop on Mac. In Terminal enter the following command:

          sudo plutil -convert xml1 ~/Library/Preferences/com.adobe.CSXS.3.plist

          open -a TextEdit ~/Library/Preferences/com.adobe.CSXS.3.plist

           

          … a blob of XML should pop up in TextEdit. Increase the LogLevel from 1 to 6.

                          <key>LogLevel</key>

                          <string>6</string>

           

          Save your changes to the file.

          Then back in terminal,

          sudo plutil -convert binary1 ~/Library/Preferences/com.adobe.CSXS.3.plist

           

          Restart Photoshop and repeat the same steps again. The log file will be available at:

          /Users/<username>/Library/Logs/CSXS/csxs3-PHSP.log

           

          Thanks,

          Lea