9 Replies Latest reply on Oct 30, 2013 4:21 PM by d0bermann

    Can’t import any .psd files into after effects.

    Gary Boulter

      Hello all.

      I was using CS5 master collection without issue, for a year. 

       

      Decided to upgrade to the CS6 master collection and that’s when the problems began.

       

      For example, I can’t import any .psd files into AE.

       

      All files are saved in RGB mode.

       

      The previous files were made on CS5.

       

      I made a new .psd file in CS6 with just a couple of layers on it, couldn’t import that either.

       

      I’ve tried Ctrl-alt-shift to delete preferences, that had limited success. I can import a file and do a little bit of work on it but as soon as I close the file down and opened it up again, it does not recognise the .psd file.

       

      The errors I’m getting in AE are many

       

      For example:

      • After Effects warning: Reading past end of file
      • After Effects error: Could not open intro.psd because it is not a valid Photoshop document
      • After Effects error: Crash in progress. Last logged message:<8104><dynamiclink><5>C:\ProgramFiles\Adobe\Adobe Premiere Pro CS6\Adobe Premiere Pro exe
      • After Effects error: Not enough memory to initialise PSL

       

      I have un-installed and re-installed many times.

       

      I’m using Windows 8, with 32ram. Hard drives C: 100mg, D: 2 Tb

       

      I’ve tried installing on both drives, still the same thing happens. 

       

      Does anyone out there in Adobe Land have any ideas?

       

      Totally confused

       

      Cheers,

       

      Gary.