6 Replies Latest reply: Sep 4, 2013 2:22 PM by Romsinha RSS

    CC install to Snow Leopard using CCPackager installs then deletes

    HTB_Technology

      Hi everyone

       

      I have created a package using Creative Cloud Packager installed on a Mountain Lion machine. That works fine, and the package installs fine on Mountain Lion machines.

       

      However I need to install this package to a bunch of Snow Leopard machines. My Snow Leopard test box is a fresh build running 10.6.8. I have copied the installer to the local Snow Leopard machine, then used the following command to kick the install off:

       

      sudo installer -pkg /var/tmp/MasterCollection_Install.pkg -target /

       

      The installer runs and begins to install normally, installing each app one by one. However once all the apps are installed, they begin to remove themselves one by one.

       

      If you kill the installer when its done installing but before it starts removing, the apps seem to work OK.

       

      This is fine for one machine but I have a bunch of machines I need to deploy to, and can't babysit them while they install...

       

      This only seems to be a problem on Snow Leopard. Has anyone else seen this problem, and is there a work around?

       

      Many thanks

        • 1. Re: CC install to Snow Leopard using CCPackager installs then deletes
          Abhijit Kr. Employee Hosts

          Hi HTB_Technology,

           

          Could you please provide me Installer Log from Snow Leopard machine where the rollback happens.

           

          Please follow this KB

          http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

           

          regards,

          Abhijit

          • 2. Re: CC install to Snow Leopard using CCPackager installs then deletes
            HTB_Technology Community Member

            Hi Abhijit

             

            This is the log for Muse; there is a log for every application in CC. This is one of the shorter ones...

             

            Thanks

             

            09/02/13 11:31:56:797 | [INFO] |  | OOBE | DE |  |  |  | 4391 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

            09/02/13 11:31:56:797 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Visit http://www.adobe.com/go/loganalyzer/ for more information

            09/02/13 11:31:56:797 | [INFO] |  | OOBE | DE |  |  |  | 4391 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

            09/02/13 11:31:56:797 | [INFO] |  | OOBE | DE |  |  |  | 4391 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

            09/02/13 11:31:56:797 | [INFO] |  | OOBE | DE |  |  |  | 4391 | START - Installer Session

            09/02/13 11:31:56:797 | [INFO] |  | OOBE | DE |  |  |  | 4391 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

            09/02/13 11:31:56:797 | [INFO] |  | OOBE | DE |  |  |  | 4391 | RIBS version: 7.0.0.108

            09/02/13 11:31:56:819 | [INFO] |  | OOBE | DE |  |  |  | 4391 | OSX version: 10.6.8 

            09/02/13 11:31:56:819 | [INFO] |  | OOBE | DE |  |  |  | 4391 | ::START TIMER:: [Total Timer]

            09/02/13 11:31:56:819 | [INFO] |  | OOBE | DE |  |  |  | 4391 | CHECK: Single instance running

            09/02/13 11:31:56:819 | [INFO] |  | OOBE | DE |  |  |  | 4391 | CHECK : Credentials

            09/02/13 11:31:56:819 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Load Deployment File

            09/02/13 11:31:56:820 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Create Required Folders

            09/02/13 11:31:56:820 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Assuming install mode

            09/02/13 11:31:56:820 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Looking up install source path

            09/02/13 11:31:56:820 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Sync Media DB ...

            09/02/13 11:31:56:820 | [INFO] |  | OOBE | DE |  |  |  | 4391 | ::START TIMER:: [Sync Media DB]

            09/02/13 11:31:56:820 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Pre check media db sync

            09/02/13 11:31:56:820 | [INFO] |  | OOBE | DE |  |  |  | 4391 | End of Pre check media db sync. Exit code: 0

            09/02/13 11:31:56:820 | [INFO] |  | OOBE | DE |  |  |  | 4391 | :: END TIMER :: [Sync Media DB] took 148 milliseconds (0.148 seconds) DTR = 1189.19 KBPS (1.16132 MBPS)

            09/02/13 11:31:56:820 | [INFO] |  | OOBE | DE |  |  |  | 4391 | ##### Running EDT Workflow #####

            09/02/13 11:31:56:820 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Ready to initialize session to start with ...

            09/02/13 11:31:56:820 | [INFO] |  | OOBE | DE |  |  |  | 4391 | ::START TIMER:: [CreatePayloadSession]

            09/02/13 11:31:56:820 | [INFO] |  | OOBE | DE |  |  |  | 4391 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------

            09/02/13 11:31:56:820 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Updated source path: /var/tmp/MasterCollection_Install.pkg/Contents/Resources//Setup/Adobe Muse_13

            09/02/13 11:31:56:820 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Updating media info for: {26FD0196-5B4C-4C57-8264-70D1B5398615}

            09/02/13 11:31:56:820 | [INFO] |  | OOBE | DE |  |  |  | 4391 | NOTE: Ignoring media info and setting media path as: /var/tmp/MasterCollection_Install.pkg/Contents/Resources//Setup/Adobe Muse_13/payloads/AdobeMuse6.0-mul/InstallAdobeMuse

            09/02/13 11:31:56:820 | [INFO] |  | OOBE | DE |  |  |  | 4391 |   Type: 0, Volume Order: 1, Media Name:

            09/02/13 11:31:56:820 | [INFO] |  | OOBE | DE |  |  |  | 4391 |   Path: /var/tmp/MasterCollection_Install.pkg/Contents/Resources//Setup/Adobe Muse_13/payloads/AdobeMuse6.0-mul/InstallAdobeMuse

            09/02/13 11:31:56:820 | [INFO] |  | OOBE | DE |  |  |  | 4391 | --------------------  END  - Updating Media Sources -  END  --------------------

            09/02/13 11:31:56:822 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Supported RIBS version range: [0.0.0.0,7.0.0.108]

            09/02/13 11:31:56:822 | [INFO] |  | OOBE | DE |  |  |  | 4391 | ----------------- CreatePayloadSession: machine is x86 ---------------

            09/02/13 11:31:57:358 | [INFO] |  | OOBE | DE |  |  |  | 4391 | ______ Verify Dependency Subscribers ______

            09/02/13 11:31:57:359 | [INFO] |  | OOBE | DE |  |  |  | 4391 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)

            09/02/13 11:31:57:359 | [INFO] |  | OOBE | DE |  |  |  | 4391 |   Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615}: 0 (0,0)

            09/02/13 11:31:57:359 | [INFO] |  | OOBE | DE |  |  |  | 4391 | END Operation order for all session payloads: mediaGroup (requires,satisfies)

            09/02/13 11:31:57:359 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Setting property "com.Adobe.PDApp.ignore_aam" to:

            09/02/13 11:31:57:359 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Setting property "deploymentFile" to: /tmp/5DACB894-1406-4303-B088-0B9E15DFA3B2//74F764B2-CE65-481B-9139-23522CFEAC7F

            09/02/13 11:31:57:359 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Setting property "edtWorkflow" to: 1

            09/02/13 11:31:57:359 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Setting property "installLanguage" to: en_GB

            09/02/13 11:31:57:359 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Attempting to find the selected language in the set of available payload languages

            09/02/13 11:31:57:359 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Setting property "installSourcePath" to: /var/tmp/MasterCollection_Install.pkg/Contents/Resources//Setup/Adobe Muse_13

            09/02/13 11:31:57:359 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Setting property "overrideFile" to: /tmp/5DACB894-1406-4303-B088-0B9E15DFA3B2//C4BF5E58-018F-4074-8E8D-E5792386E93D

            09/02/13 11:31:57:359 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Setting property "skipProcessChecks" to: 1

            09/02/13 11:31:57:359 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Overwrite property "com.Adobe.PDApp.ignore_aam" to:

            09/02/13 11:31:57:359 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Overwrite property "edtWorkflow" to: 1

            09/02/13 11:31:57:359 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Overwrite property "installLanguage" to: en_GB

            09/02/13 11:31:57:359 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Overwrite property "overrideFile" to: /tmp/5DACB894-1406-4303-B088-0B9E15DFA3B2//C4BF5E58-018F-4074-8E8D-E5792386E93D

            09/02/13 11:31:57:359 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Overwrite property "skipProcessChecks" to: 1

            09/02/13 11:31:57:360 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Found payload actions:

            09/02/13 11:31:57:360 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Deciding what installer mode to use...

            09/02/13 11:31:57:462 | [INFO] |  | OOBE | DE |  |  |  | 4391 | BEGIN Setting requested payload actions

            09/02/13 11:31:57:464 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Value returned on lookup of payload: Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615} is: false

            09/02/13 11:31:57:464 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Action string for Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615}  is configdbonly

            09/02/13 11:31:57:464 | [INFO] |  | OOBE | DE |  |  |  | 4391 | END Setting requested payload actions

            09/02/13 11:31:57:486 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Collected advanced path check information for INSTALLDIR

            09/02/13 11:31:57:486 | [INFO] |  | OOBE | DE |  |  |  | 4391 | INSTALLDIR is a well-formed path

            09/02/13 11:31:57:486 | [INFO] |  | OOBE | DE |  |  |  | 4391 | INSTALLDIR is not the root path

            09/02/13 11:31:57:486 | [INFO] |  | OOBE | DE |  |  |  | 4391 | INSTALLDIR is on a local volume

            09/02/13 11:31:57:486 | [INFO] |  | OOBE | DE |  |  |  | 4391 | INSTALLDIR is on a writable volume

            09/02/13 11:31:57:486 | [INFO] |  | OOBE | DE |  |  |  | 4391 | INSTALLDIR is not on a case sensitive volume

            09/02/13 11:31:57:486 | [INFO] |  | OOBE | DE |  |  |  | 4391 | INSTALLDIR passed path basic path validation: /Applications

            09/02/13 11:31:57:750 | [INFO] |  | OOBE | DE |  |  |  | 4391 | BEGIN InstallOperationsQueue Unordered operations

            09/02/13 11:31:57:750 | [INFO] |  | OOBE | DE |  |  |  | 4391 |   Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615}:  with operation install but marked for configdbonly

            09/02/13 11:31:57:750 | [INFO] |  | OOBE | DE |  |  |  | 4391 | END InstallOperationsQueue Unordered operations

            09/02/13 11:31:57:750 | [INFO] |  | OOBE | DE |  |  |  | 4391 | BEGIN InstallOperationsQueue Ordered operations

            09/02/13 11:31:57:750 | [INFO] |  | OOBE | DE |  |  |  | 4391 |   Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615}:  with operation install but marked for configdbonly

            09/02/13 11:31:57:750 | [INFO] |  | OOBE | DE |  |  |  | 4391 | END InstallOperationsQueue Ordered operations

            09/02/13 11:31:57:776 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Payloads passed preflight validation.

            09/02/13 11:31:57:776 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Creating uninstall alias ...

            09/02/13 11:31:58:017 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Call PreSession Custom Hook

            09/02/13 11:31:58:017 | [INFO] |  | OOBE | DE |  |  |  | 4391 | BEGIN InstallOperationsQueue Unordered operations

            09/02/13 11:31:58:017 | [INFO] |  | OOBE | DE |  |  |  | 4391 |   Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615}:  with operation install but marked for configdbonly

            09/02/13 11:31:58:017 | [INFO] |  | OOBE | DE |  |  |  | 4391 | END InstallOperationsQueue Unordered operations

            09/02/13 11:31:58:017 | [INFO] |  | OOBE | DE |  |  |  | 4391 | BEGIN InstallOperationsQueue Ordered operations

            09/02/13 11:31:58:017 | [INFO] |  | OOBE | DE |  |  |  | 4391 |   Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615}:  with operation install but marked for configdbonly

            09/02/13 11:31:58:017 | [INFO] |  | OOBE | DE |  |  |  | 4391 | END InstallOperationsQueue Ordered operations

            09/02/13 11:31:58:260 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Calling the custom action code for pre-install for payload Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615}

            09/02/13 11:31:58:260 | [INFO] |  | OOBE | DE |  |  |  | 4391 | ::START TIMER:: [Payload Operation :{26FD0196-5B4C-4C57-8264-70D1B5398615}]

            09/02/13 11:31:58:260 | [INFO] |  | OOBE | DE |  |  |  | 4391 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

            09/02/13 11:31:58:260 | [INFO] |  | OOBE | DE |  |  |  | 4391 | :: END TIMER :: [Payload Operation :{26FD0196-5B4C-4C57-8264-70D1B5398615}] took 0 milliseconds (0 seconds)

            09/02/13 11:31:58:296 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Updating driver data - Action: Add driver entry

            09/02/13 11:31:58:297 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Updating driver data successful. Driver entry was added. ARP estimated size 0KB

            09/02/13 11:31:58:305 | [INFO] |  | OOBE | DE |  |  |  | 4391 | User specified overrideFile: /tmp/5DACB894-1406-4303-B088-0B9E15DFA3B2//C4BF5E58-018F-4074-8E8D-E5792386E93D

            09/02/13 11:31:58:329 | [INFO] |  | OOBE | DE |  |  |  | 4391 | The csu inventory was not updated for payload Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615}, value of local var is -1

            09/02/13 11:31:58:329 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Calling the custom action code for post-install for payload Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615}

            09/02/13 11:31:58:596 | [INFO] |  | OOBE | DE |  |  |  | 4391 | No operation.  We're done:

            09/02/13 11:31:58:597 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Updating driver data - Action: Remove driver entry

            09/02/13 11:31:58:598 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Updating driver data successful. Driver entry was added. ARP estimated size 92836KB

            09/02/13 11:32:00:604 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Successfully installed 1 component:

            09/02/13 11:32:00:604 | [INFO] |  | OOBE | DE |  |  |  | 4391 |  - Adobe Muse

            09/02/13 11:32:00:604 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Total components repaired: 0

            09/02/13 11:32:00:604 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Total components removed: 0

            09/02/13 11:32:00:605 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Call PostSession Custom Hook

            09/02/13 11:32:00:605 | [INFO] |  | OOBE | DE |  |  |  | 4391 | :: END TIMER :: [Total Timer] took 5564 milliseconds (5.564 seconds) DTR = 230.769 KBPS (0.225361 MBPS)

            09/02/13 11:32:01:606 | [INFO] |  | OOBE | DE |  |  |  | 4391 | Exit Code: 0 - No error.

            09/02/13 11:32:01:606 | [INFO] |  | OOBE | DE |  |  |  | 4391 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

            09/02/13 11:32:01:606 | [INFO] |  | OOBE | DE |  |  |  | 4391 | END - Installer Session

            09/02/13 11:32:01:606 | [INFO] |  | OOBE | DE |  |  |  | 4391 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

            09/02/13 11:48:50:107 | [INFO] |  | OOBE | DE |  |  |  | 6710 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

            09/02/13 11:48:50:107 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Visit http://www.adobe.com/go/loganalyzer/ for more information

            09/02/13 11:48:50:107 | [INFO] |  | OOBE | DE |  |  |  | 6710 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

            09/02/13 11:48:50:107 | [INFO] |  | OOBE | DE |  |  |  | 6710 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

            09/02/13 11:48:50:107 | [INFO] |  | OOBE | DE |  |  |  | 6710 | START - Installer Session

            09/02/13 11:48:50:107 | [INFO] |  | OOBE | DE |  |  |  | 6710 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

            09/02/13 11:48:50:107 | [INFO] |  | OOBE | DE |  |  |  | 6710 | RIBS version: 7.0.0.108

            09/02/13 11:48:50:112 | [INFO] |  | OOBE | DE |  |  |  | 6710 | OSX version: 10.6.8 

            09/02/13 11:48:50:112 | [INFO] |  | OOBE | DE |  |  |  | 6710 | ::START TIMER:: [Total Timer]

            09/02/13 11:48:50:112 | [INFO] |  | OOBE | DE |  |  |  | 6710 | CHECK: Single instance running

            09/02/13 11:48:50:112 | [INFO] |  | OOBE | DE |  |  |  | 6710 | CHECK : Credentials

            09/02/13 11:48:50:112 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Load Deployment File

            09/02/13 11:48:50:112 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Create Required Folders

            09/02/13 11:48:50:112 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Assuming uninstall mode

            09/02/13 11:48:50:112 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Lookup for master payload

            09/02/13 11:48:50:112 | [INFO] |  | OOBE | DE |  |  |  | 6710 | ##### Running EDT Workflow #####

            09/02/13 11:48:50:112 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Ready to initialize session to start with ...

            09/02/13 11:48:50:112 | [INFO] |  | OOBE | DE |  |  |  | 6710 | ::START TIMER:: [CreatePayloadSession]

            09/02/13 11:48:50:114 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Supported RIBS version range: [0.0.0.0,7.0.0.108]

            09/02/13 11:48:50:114 | [INFO] |  | OOBE | DE |  |  |  | 6710 | ----------------- CreatePayloadSession: machine is x86 ---------------

            09/02/13 11:48:50:316 | [INFO] |  | OOBE | DE |  |  |  | 6710 | ______ Verify Dependency Subscribers ______

            09/02/13 11:48:50:316 | [INFO] |  | OOBE | DE |  |  |  | 6710 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)

            09/02/13 11:48:50:316 | [INFO] |  | OOBE | DE |  |  |  | 6710 |   Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615}: 0 (0,0)

            09/02/13 11:48:50:316 | [INFO] |  | OOBE | DE |  |  |  | 6710 | END Operation order for all session payloads: mediaGroup (requires,satisfies)

            09/02/13 11:48:50:317 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Setting property "com.Adobe.PDApp.ignore_aam" to:

            09/02/13 11:48:50:317 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Setting property "deploymentFile" to: /tmp/5DACB894-1406-4303-B088-0B9E15DFA3B2//A00DEC9C-ACF2-4F9B-BF6F-B1F21CCB9BB6

            09/02/13 11:48:50:317 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Setting property "driverAdobeCode" to: {26FD0196-5B4C-4C57-8264-70D1B5398615}

            09/02/13 11:48:50:318 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Setting property "edtWorkflow" to: 1

            09/02/13 11:48:50:318 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Setting property "mediaSignature" to: {26FD0196-5B4C-4C57-8264-70D1B5398615}

            09/02/13 11:48:50:318 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Setting property "skipProcessChecks" to: 1

            09/02/13 11:48:50:318 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Setting property "uninstall" to: 1

            09/02/13 11:48:50:318 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Overwrite property "com.Adobe.PDApp.ignore_aam" to:

            09/02/13 11:48:50:318 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Overwrite property "edtWorkflow" to: 1

            09/02/13 11:48:50:318 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Overwrite property "mediaSignature" to: {26FD0196-5B4C-4C57-8264-70D1B5398615}

            09/02/13 11:48:50:318 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Overwrite property "skipProcessChecks" to: 1

            09/02/13 11:48:50:318 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Overwrite property "uninstall" to: 1

            09/02/13 11:48:50:319 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Found payload actions:

            09/02/13 11:48:50:319 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Deciding what installer mode to use...

            09/02/13 11:48:50:355 | [INFO] |  | OOBE | DE |  |  |  | 6710 | BEGIN Setting requested payload actions

            09/02/13 11:48:50:356 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Value returned on lookup of payload: Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615} is: true

            09/02/13 11:48:50:356 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Action string for Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615}  is configdbonly

            09/02/13 11:48:50:356 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Selection of payload Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615} is forbidden by the policy. Reason: Free payload

            09/02/13 11:48:50:357 | [INFO] |  | OOBE | DE |  |  |  | 6710 | END Setting requested payload actions

            09/02/13 11:48:50:357 | [INFO] |  | OOBE | DE |  |  |  | 6710 | INSTALLDIR passed path basic path validation: /Applications

            09/02/13 11:48:50:536 | [INFO] |  | OOBE | DE |  |  |  | 6710 | BEGIN InstallOperationsQueue Unordered operations

            09/02/13 11:48:50:536 | [INFO] |  | OOBE | DE |  |  |  | 6710 |   Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615}:  with operation remove but marked for configdbonly

            09/02/13 11:48:50:536 | [INFO] |  | OOBE | DE |  |  |  | 6710 | END InstallOperationsQueue Unordered operations

            09/02/13 11:48:50:536 | [INFO] |  | OOBE | DE |  |  |  | 6710 | BEGIN InstallOperationsQueue Ordered operations

            09/02/13 11:48:50:536 | [INFO] |  | OOBE | DE |  |  |  | 6710 |   Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615}:  with operation remove but marked for configdbonly

            09/02/13 11:48:50:536 | [INFO] |  | OOBE | DE |  |  |  | 6710 | END InstallOperationsQueue Ordered operations

            09/02/13 11:48:50:548 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Payloads passed preflight validation.

            09/02/13 11:48:50:549 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Call PreSession Custom Hook

            09/02/13 11:48:50:559 | [INFO] |  | OOBE | DE |  |  |  | 6710 | BEGIN InstallOperationsQueue Unordered operations

            09/02/13 11:48:50:559 | [INFO] |  | OOBE | DE |  |  |  | 6710 |   Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615}:  with operation remove but marked for configdbonly

            09/02/13 11:48:50:559 | [INFO] |  | OOBE | DE |  |  |  | 6710 | END InstallOperationsQueue Unordered operations

            09/02/13 11:48:50:559 | [INFO] |  | OOBE | DE |  |  |  | 6710 | BEGIN InstallOperationsQueue Ordered operations

            09/02/13 11:48:50:559 | [INFO] |  | OOBE | DE |  |  |  | 6710 |   Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615}:  with operation remove but marked for configdbonly

            09/02/13 11:48:50:559 | [INFO] |  | OOBE | DE |  |  |  | 6710 | END InstallOperationsQueue Ordered operations

            09/02/13 11:48:50:690 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Calling the custom action code for pre-remove for payload Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615}

            09/02/13 11:48:50:700 | [INFO] |  | OOBE | DE |  |  |  | 6710 | ::START TIMER:: [Payload Operation :{26FD0196-5B4C-4C57-8264-70D1B5398615}]

            09/02/13 11:48:50:700 | [INFO] |  | OOBE | DE |  |  |  | 6710 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

            09/02/13 11:48:50:700 | [INFO] |  | OOBE | DE |  |  |  | 6710 | :: END TIMER :: [Payload Operation :{26FD0196-5B4C-4C57-8264-70D1B5398615}] took 0 milliseconds (0 seconds)

            09/02/13 11:48:50:711 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Updating driver data - Action: Add driver entry

            09/02/13 11:48:50:712 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Updating driver data successful. Driver entry was added. ARP estimated size 0KB

            09/02/13 11:48:50:732 | [INFO] |  | OOBE | DE |  |  |  | 6710 | User specified overrideFile:

            09/02/13 11:48:50:740 | [INFO] |  | OOBE | DE |  |  |  | 6710 | The csu inventory was not updated for payload Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615}, value of local var is -1

            09/02/13 11:48:50:741 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Calling the custom action code for post-remove for payload Adobe Muse 6.0.0.0 {26FD0196-5B4C-4C57-8264-70D1B5398615}

            09/02/13 11:48:50:946 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Calling the custom action code for pre-remove for payload  7.0.0.108 CommonUninstall

            09/02/13 11:48:50:956 | [INFO] |  | OOBE | DE |  |  |  | 6710 | ::START TIMER:: [Payload Operation :CommonUninstall]

            09/02/13 11:48:50:957 | [INFO] |  | OOBE | DE |  |  |  | 6717 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

            09/02/13 11:48:50:958 | [INFO] |  | OOBE | DE |  |  |  | 6717 | Installer Operation: PayloadUninstaller

            09/02/13 11:48:50:958 | [INFO] |  | OOBE | DE |  |  |  | 6717 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

            09/02/13 11:48:50:958 | [INFO] |  | OOBE | DE |  |  |  | 6717 | Session {26FD0196-5B4C-4C57-8264-70D1B5398615} modify request for AdobeCode: CommonUninstall

            09/02/13 11:48:50:967 | [INFO] |  | OOBE | DE |  |  |  | 6717 | Effective AdobeCode for: CommonUninstall is CommonUninstall

            09/02/13 11:48:50:970 | [INFO] |  | OOBE | DE |  |  |  | 6717 | Payload  7.0.0.108 CommonUninstall: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources

            09/02/13 11:48:50:981 | [INFO] |  | OOBE | DE |  |  |  | 6717 | INSTALLDIR property not found in database

            09/02/13 11:48:50:981 | [INFO] |  | OOBE | DE |  |  |  | 6717 | Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db

            09/02/13 11:48:50:982 | [INFO] |  | OOBE | DE |  |  |  | 6717 | UninstallSeq property not found in database

            09/02/13 11:48:50:982 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Startup Scripts CC". Check and correct folder & parent directory permissions and then try again.(Seq 1)

            09/02/13 11:48:50:982 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1)

            09/02/13 11:48:50:983 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/ssc/AMT". Check and correct folder & parent directory permissions and then try again.(Seq 2)

            09/02/13 11:48:50:983 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)

            09/02/13 11:48:50:983 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/ssc". Check and correct folder & parent directory permissions and then try again.(Seq 3)

            09/02/13 11:48:50:983 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3)

            09/02/13 11:48:50:983 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Scripting Dictionaries CC". Check and correct folder & parent directory permissions and then try again.(Seq 4)

            09/02/13 11:48:50:983 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)

            09/02/13 11:48:50:983 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Plug-Ins". Check and correct folder & parent directory permissions and then try again.(Seq 5)

            09/02/13 11:48:50:983 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)

            09/02/13 11:48:50:984 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/PCF". Check and correct folder & parent directory permissions and then try again.(Seq 6)

            09/02/13 11:48:50:984 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)

            09/02/13 11:48:50:984 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Keyfiles". Check and correct folder & parent directory permissions and then try again.(Seq 7)

            09/02/13 11:48:50:984 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)

            09/02/13 11:48:50:984 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/zh_TW". Check and correct folder & parent directory permissions and then try again.(Seq 8)

            09/02/13 11:48:50:984 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)

            09/02/13 11:48:50:984 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/zh_CN". Check and correct folder & parent directory permissions and then try again.(Seq 9)

            09/02/13 11:48:50:984 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)

            09/02/13 11:48:50:985 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/uk_UA". Check and correct folder & parent directory permissions and then try again.(Seq 10)

            09/02/13 11:48:50:985 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)

            09/02/13 11:48:50:985 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/tr_TR". Check and correct folder & parent directory permissions and then try again.(Seq 11)

            09/02/13 11:48:50:985 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)

            09/02/13 11:48:50:985 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/sv_SE". Check and correct folder & parent directory permissions and then try again.(Seq 12)

            09/02/13 11:48:50:985 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 12)

            09/02/13 11:48:50:985 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/ru_RU". Check and correct folder & parent directory permissions and then try again.(Seq 13)

            09/02/13 11:48:50:985 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)

            09/02/13 11:48:50:985 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/pt_BR". Check and correct folder & parent directory permissions and then try again.(Seq 14)

            09/02/13 11:48:50:986 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)

            09/02/13 11:48:50:986 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/pl_PL". Check and correct folder & parent directory permissions and then try again.(Seq 15)

            09/02/13 11:48:50:986 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)

            09/02/13 11:48:50:986 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/nl_NL". Check and correct folder & parent directory permissions and then try again.(Seq 16)

            09/02/13 11:48:50:986 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)

            09/02/13 11:48:50:986 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/nb_NO". Check and correct folder & parent directory permissions and then try again.(Seq 17)

            09/02/13 11:48:50:986 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)

            09/02/13 11:48:50:986 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/ko_KR". Check and correct folder & parent directory permissions and then try again.(Seq 18)

            09/02/13 11:48:50:986 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 18)

            09/02/13 11:48:50:987 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/ja_JP". Check and correct folder & parent directory permissions and then try again.(Seq 19)

            09/02/13 11:48:50:987 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 19)

            09/02/13 11:48:50:987 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/it_IT". Check and correct folder & parent directory permissions and then try again.(Seq 20)

            09/02/13 11:48:50:987 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 20)

            09/02/13 11:48:50:987 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/hu_HU". Check and correct folder & parent directory permissions and then try again.(Seq 21)

            09/02/13 11:48:50:987 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 21)

            09/02/13 11:48:50:987 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/fr_FR". Check and correct folder & parent directory permissions and then try again.(Seq 23)

            09/02/13 11:48:50:987 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 23)

            09/02/13 11:48:50:988 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/fi_FI". Check and correct folder & parent directory permissions and then try again.(Seq 24)

            09/02/13 11:48:50:988 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 24)

            09/02/13 11:48:50:988 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/es_ES". Check and correct folder & parent directory permissions and then try again.(Seq 25)

            09/02/13 11:48:50:988 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 25)

            09/02/13 11:48:50:988 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/en_US". Check and correct folder & parent directory permissions and then try again.(Seq 26)

            09/02/13 11:48:50:988 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 26)

            09/02/13 11:48:50:988 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/en_IL". Check and correct folder & parent directory permissions and then try again.(Seq 27)

            09/02/13 11:48:50:988 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 27)

            09/02/13 11:48:50:988 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/en_AE". Check and correct folder & parent directory permissions and then try again.(Seq 29)

            09/02/13 11:48:50:989 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 29)

            09/02/13 11:48:50:989 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/de_DE". Check and correct folder & parent directory permissions and then try again.(Seq 30)

            09/02/13 11:48:50:989 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 30)

            09/02/13 11:48:50:989 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/da_DK". Check and correct folder & parent directory permissions and then try again.(Seq 31)

            09/02/13 11:48:50:989 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 31)

            09/02/13 11:48:50:989 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/cs_CZ". Check and correct folder & parent directory permissions and then try again.(Seq 32)

            09/02/13 11:48:50:989 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 32)

            09/02/13 11:48:50:989 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg". Check and correct folder & parent directory permissions and then try again.(Seq 33)

            09/02/13 11:48:50:990 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 33)

            09/02/13 11:48:50:990 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Common". Check and correct folder & parent directory permissions and then try again.(Seq 34)

            09/02/13 11:48:50:990 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 34)

            09/02/13 11:48:50:990 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4//Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 35)

            09/02/13 11:48:50:990 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 35)

            09/02/13 11:48:50:990 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4//Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 36)

            09/02/13 11:48:50:990 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 36)

            09/02/13 11:48:50:990 | [ERROR] |  | OOBE | DE |  |  |  | 6717 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Bridge CC Extensions". Check and correct folder & parent directory permissions and then try again.(Seq 37)

            09/02/13 11:48:50:990 | [WARN] |  | OOBE | DE |  |  |  | 6717 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 37)

            09/02/13 11:48:50:991 | [INFO] |  | OOBE | DE |  |  |  | 6717 | Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db

            09/02/13 11:48:50:991 | [INFO] |  | OOBE | DE |  |  |  | 6717 | Physical payload uninstall result:0

            09/02/13 11:48:51:067 | [INFO] |  | OOBE | DE |  |  |  | 6710 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

            09/02/13 11:48:51:067 | [INFO] |  | OOBE | DE |  |  |  | 6710 | :: END TIMER :: [Payload Operation :CommonUninstall] took 110 milliseconds (0.11 seconds) DTR = 109.091 KBPS (0.106534 MBPS)

            09/02/13 11:48:51:070 | [INFO] |  | OOBE | DE |  |  |  | 6710 | User specified overrideFile:

            09/02/13 11:48:51:074 | [INFO] |  | OOBE | DE |  |  |  | 6710 | The csu inventory was not updated for payload  7.0.0.108 CommonUninstall, value of local var is -1

            09/02/13 11:48:51:074 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Calling the ROLLBACK custom action code for pre-remove for payload  7.0.0.108 CommonUninstall

            09/02/13 11:48:51:247 | [INFO] |  | OOBE | DE |  |  |  | 6710 | No operation.  We're done:

            09/02/13 11:48:51:248 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Updating driver data - Action: Remove driver entry

            09/02/13 11:48:51:338 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Updating driver data successful. Driver entry was removed. ARP estimated size 0KB

            09/02/13 11:48:53:365 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Total components installed: 0

            09/02/13 11:48:53:365 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Total components repaired: 0

            09/02/13 11:48:53:365 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Successfully removed 1 component:

            09/02/13 11:48:53:365 | [INFO] |  | OOBE | DE |  |  |  | 6710 |  - Adobe Muse

            09/02/13 11:48:53:365 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Call PostSession Custom Hook

            09/02/13 11:48:53:379 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Begin cleaning up local media db.

            09/02/13 11:48:54:472 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Done cleaning up local media db.

            09/02/13 11:48:54:472 | [INFO] |  | OOBE | DE |  |  |  | 6710 | :: END TIMER :: [Total Timer] took 4373 milliseconds (4.373 seconds) DTR = 51.2234 KBPS (0.0500229 MBPS)

            09/02/13 11:48:55:473 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Uninstalling AAM

            09/02/13 11:48:55:484 | [INFO] |  | OOBE | DE |  |  |  | 6710 | AAM Uninstall Status: 1 and 0

            09/02/13 11:48:55:484 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Exit Code: 0 - No error.

            09/02/13 11:48:55:484 | [INFO] |  | OOBE | DE |  |  |  | 6710 | Please see specific errors for troubleshooting. For example, ERROR: DF037 ...

            09/02/13 11:48:55:484 | [INFO] |  | OOBE | DE |  |  |  | 6710 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

            09/02/13 11:48:55:484 | [INFO] |  | OOBE | DE |  |  |  | 6710 | END - Installer Session

            09/02/13 11:48:55:484 | [INFO] |  | OOBE | DE |  |  |  | 6710 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

            • 3. Re: CC install to Snow Leopard using CCPackager installs then deletes
              Abhijit Kr. Employee Hosts

              Hi,

               

              Could you please try this command "sudo installer -pkg /var/tmp/MasterCollection_Install.pkg"

               

              Also while creating the package did you disable the Air component in CCP.

               

              Regards,

               

              Abhijit

              • 4. Re: CC install to Snow Leopard using CCPackager installs then deletes
                HTB_Technology Community Member

                Hi Abhijit

                 

                Sorry, I did already run the command as root so sudo is implied.

                 

                Yes I did disable the Air component when creating the package.

                 

                Also tried the install on another Snow Leopard machine running better hardware - didn't work either...

                • 5. Re: CC install to Snow Leopard using CCPackager installs then deletes
                  Abhijit Kr. Employee Hosts

                  Hi,

                   

                  As per the log files it is related to Permission on certain folders. Could you please let me know whether you have any previous version of Adobe products, if yes then please uninstall them and remove the corresponding folders and try installing the package again.

                   

                  regards,

                  Abhijit

                  • 6. Re: CC install to Snow Leopard using CCPackager installs then deletes
                    Romsinha Employee Hosts

                    Hi HTB_Technology,

                     

                    To take advantage of all the great features in the new Creative Cloud desktop apps, customers should upgrade to a newer version of Mac OS X. Some of the new CC apps do not support v10.6 and will not install. Minimum system requirements for each Creative Cloud app can be found on the tech specs page on Adobe.com.

                    Note: If you are on Mac OS X v10.6, you will have to install products that are compatible with v10.6 via Adobe Application Manager.

                    The following Creative Cloud apps support Mac OS X v10.6.8 and later:

                    • Extension Manager
                    • Illustrator
                    • InCopy®
                    • InDesign
                    • Adobe Muse™

                    Products not listed here are not supported on Mac OS X v10.6.

                    Adobe has performed limited testing on other Creative Cloud desktop apps on Mac OS X v10.6, but these apps are expected to have issues with features and functionality.

                    So I would recommed you to upgrade your machine to 10.8 .

                     

                    Regards,

                    Romit Sinha