Thanks for the reply Romano
When did this start?...difficult to pin down precisely as I only use the programme occasionally.
I have recently done a "duplicate files" clean out, but this has been done before and without problem.
There also have recently been an awful lot of Microsoft update to the system.....makes me wonder??
I use a cleaner type programme regularly and registry cleans/defrags as part of general maintenance.
I still suspect it is just a missing file that launches these programmes.....but how do I prove it.
I think I will have to try the "live chat" lines her in the UK and try to get a resolution to this one.
Please stop creating new threads every time you post, DJL. It makes it very hard to follow your issue and to see what you've tried and what your previous results have been.
I'm going to lock this thread then. Please continue your conversation in your previous thread.