yeah sorry if I didn't give out alot of info but I'm running windows 7 I do not have any third party effects or codecs installed
this is also my specs
CPU: intel i7 3770k
GPU: nvidia geforce 660
8GB 1600 MHz DDR3 RAM
and I have no idea what version of adobe premiere pro cc I have sorry
Thanks for that info.
Can you also tell us about your Sequence settings and your Assets, please.
Also, is your video driver for the nVidia GF 660 the latest from nVidia's Web site, for your Win7? If not, I would update that.
thats the first thing I did when the problem started I updated my drivers for my GPU but still nothing
and these are my sequence setting
Editing mode: Custom
Frame size: 1920h 1080v (1.0000)
Frame rate: 60.00 frames/second
Pixel Aspect Ratio: Square Pixels (1.0)
Fields: No Fields (Progressive Scan)
Sample rate: 48000 samples/second
Total video tracks: 3
Master track type: Stereo
Audio 1: Standard
Audio 2: Standard
Audio 3: Standard
also I'm running mercury playback engine GPU acceleration but I tried without it and the problem is still the same
Help>About will give you the version number in just about any Windows program.
I have version 7.0.0 of premiere
Update to 7.0.1.
how do I do that sorry for my lack of knowledge on updating premiere
If all else fails,
Try uninstalling your latest apps.
Control Panel - Uninstall your latest - installed program.
or if system was running ok before...
Try system restoring to your latest known restore point, however you are likely to lose
latest installed update or application.
well I'm trying to update it I have the file but I don't know where to put it to update it