Cannot connect to Mac 10.8.4 with Edge Inspect

Edge Inspect has nothing to show in the dock. It will only appear on menu bar. Devices and Edge Inspect cc must be on the same wi-fi and you can simply tap on the service name which appeared in your phone. Also to reinstall you can simply:  delete the EdgeInspect.app file from Applications (MAC) or use control panel (Win), and can install from Creative Cloud app again.

Can you please verify that port 7682 is open in your PCs firewall for the Edge Inspect application?

if the Chrome extension icon is gray, that means that either the Edge Inspect desktop application isn't running or the Chrome extension can't talk to it for some reason.

The most likely explanation for your issue is that either some other app is using port 7682 or that port 7682 is blocked. Try closing Chrome and running the netstat check. Make sure some other application is not using the port we need. Try closing all other open apps and then do your check again.

Please run Netstat command to check whether Edge Inspect app is listening on port 7682.

If that doesn't help, could you please follow these steps to help us resolve this issue.

1. Shut down the desktop app.

2. Go to chrome://extensions and check Developer Mode.

3. Then under the Inspect extension, click the "background.html" link next to Inspect Views.

4. Click on the Console tab and start the Edge Inspect desktop app again.

5. Copy and paste whatever appears in the console window into your response here.

I'm also having this issue and it seems these are all related

http://forums.adobe.com/message/5668066

http://forums.adobe.com/message/5045358

http://forums.adobe.com/message/5655668

I've done all the suggested trouble shooting there.

WebSocket connection to 'ws://127.0.0.1:7682/' failed: Error during WebSocket handshake: Sec-WebSocket-Protocol mismatch inspect.js:61

Uncaught SyntaxError: Unexpected token u inspect.js:224

Nothing is blocked on port 7682

Chrome  30.0.1599.28 beta (have tried on Canary)

Latest Edge Inspect CC

As a side note there seems to be some form of connection, if I try to connect from the iPad and it displays the PIN and then I close the app on my desktop the iPad goes back to the connection screen.

Something with the inspect.js file?

I have exactly the same problem. Edge Ispect does work for Edge Code CC and Reflow though, only having problems with Chrome.

Error I get:

WebSocket connection to 'ws://127.0.0.1:7682/' failed: Error during WebSocket handshake: Sec-WebSocket-Protocol mismatch inspect.js:61

Uncaught SyntaxError: Unexpected token u

Hi,

  We have got some users having the same issue and we are wokring on this. In case we require more help we will send you screen share request.

We are seeing some issue of Websocket connection with Chrome Canary beta builds.

Could you all please try the latest stable version of Chrome (v29.0) and let us know if issue persists.

Glad that it helped!

In case you need better performance than you're able to get using the default weinre server, you can run it locally and configure the Edge Inspect extension to use the the local server.

Please follow this doc: http://forums.adobe.com/docs/DOC-2623

Also, As far as I know if you have installed stable Chrome release it only updates to major versions and not to beta. Will check that and let you know.

I'm getting the same error as above:

WebSocket connection to 'ws://127.0.0.1:7682/' failed: Error during WebSocket handshake: Sec-WebSocket-Protocol mismatch

Running Chrome 30.0.1599.66

This is a stable release as far as I can tell. I'm not running Chrome Canary. There is no way to go back to an earlier version as this auto-updates.

Please reply on the state of this fix.

Thanks.

Chrome auto-update broke my edge inspect. Anybody have instruction/links how to revert to Chrome 29?

Yes I would like to know how to install Chrome 29 also.....having same problem.

Check this out:

WORKAROUND/POSSIBLE SOLUTION: Chrome 30 for Mac and Edge Inspect CC sec-WebSocket-Protocol error

Yes!!!! Nice find!

Cobey Potter | Wellfire Interactive

cobey.potter@wellfireinteractive.com

(571) 766-6306

@courcelan | @wellfire

Hi All,

    We are aware of this issue and working actively to resolve it. Will keep you posted about the fix.