I have a user who needs to be able to digitally sign documents for the State while using either his desktop or his laptop. We have the desktop Acrobat X configured properly, where when he digitally signs a document, the signature image is included in his digital certificate. To set up the signing on the laptop, I imported the .pfx file into Acrobat X on the laptop under Tools -> Sign & Certify -> More Sign & Certify ->Security Settings -> Digital IDs->Add ID-> from a file, where I browsed to the .pfx file. I added the signature image under Edit->Preferences->Security->New where I imported the .bmp signature image exactly as I did on the desktop. However, when he digitally signs a .pdf on the laptop, it just has a generic image of his name, not the signature image. Where am I failing?
When you sign, you should see where you can select the signature appearance name from a dropdown in the dialog.