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1. Re: ID CC: PDF export fails for pages numbered 2, 4, 6, 8...
Willi Adelberger Sep 4, 2013 1:28 PM (in response to PlainMartin)Did you check if you have text with not available font or style on the right master page? Use search font to detect missing fonts.
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2. Re: ID CC: PDF export fails for pages numbered 2, 4, 6, 8...
PlainMartin Sep 4, 2013 1:39 PM (in response to Willi Adelberger)Yes, thanks. All fonts are present. All links work, all images are present, all cross-references are up-to-date, etc. InDesign gives a happy, friendly "No errors".
And all content is formatted using paragraph, character and object styles, anyway - there's no "exotic" local formatting. It's really a matter of these particular page numbers (2/4/6/8) and their content. No italics, and it'll work, starting page numbering at 10, and it'll work.
And before someone asks: "Save as", "Package" and saving as .IDML won't help, either...
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3. Re: ID CC: PDF export fails for pages numbered 2, 4, 6, 8...
MW Design Sep 4, 2013 2:28 PM (in response to PlainMartin)Out of curisoity...
Did this document work in CS6 or earlier? Or a similar document?
What is the font?
Have you tried this document on another computer? Create a new user account and try it then?
Never heard of this one.
Mike
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4. Re: ID CC: PDF export fails for pages numbered 2, 4, 6, 8...
PlainMartin Sep 4, 2013 2:41 PM (in response to MW Design)> Did this document work in CS6 or earlier?
Exporting worked, AFAIR, in CS6 and CC until I did, well a bazillion things - new content, new page formats, new paragraph formats etc. I haven't tested PDF export for weeks. But it's a very clean doc, with no "cruft" from older templates and no local formatting.
The odd part is that page number (2 / 4 / 6 / 8) error - starting section numbering e.g. at 10 fixes the problems immediately.
(I had "Failed to Export the PDF file" errors before, but those were due to complex grouped images.)
> What is the font?
Helvetica Neue LT Roman, Italic, Bold, Bold Italic.
> Have you tried this document on another computer?
Yes. Another Mac, same ID version and fonts - same problems.
I just wish there were an error log discribing what exactly happens when PDF export fails, and on what page. I don't know the intricacies of PDF rendering, but shouldn't it be possible for ID to say "When rendering page X, text frame #2 failed to render"? When these problems happen before a deadline, it could break my neck.
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5. Re: ID CC: PDF export fails for pages numbered 2, 4, 6, 8...
MW Design Sep 4, 2013 2:47 PM (in response to PlainMartin)Does it happen on a new document, no original content?
If the new document is fine, try copying over the content from the problem file to a new one and see what happens.
Weird. And here I though I laways had the weird issues...
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6. Re: ID CC: PDF export fails for pages numbered 2, 4, 6, 8...
P Spier Sep 4, 2013 3:12 PM (in response to PlainMartin)If it will export to .idml, I'd be highly tempted to open that in an earlier version and re-export, either as PDF if the doc doesn't reflow, or as .idml that you reopen in CC to try again (and you'll need to force a recompose on that one to get it back to what it was). I'm not a fan of direct conversion of .indd files to newer versions since CS4.
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7. Re: ID CC: PDF export fails for pages numbered 2, 4, 6, 8...
PlainMartin Sep 5, 2013 12:58 AM (in response to P Spier)Hello Peter,
sounds interesting. I'll ask a colleague, who still has 5.x, to import and re-export that file as you suggested.
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8. Re: ID CC: PDF export fails for pages numbered 2, 4, 6, 8...
P Spier Sep 5, 2013 2:41 AM (in response to PlainMartin)Remember, I didn't guarantee it will work.
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9. Re: ID CC: PDF export fails for pages numbered 2, 4, 6, 8...
roenoz Sep 6, 2013 3:46 AM (in response to PlainMartin)Is this issue isn't resolve yet? Maybe you can try this one. If you are using Mac OS X, and running version 10.6 their maybe a conflict of using Helvetica font, that causes your pdf file to fail. But I'm not entirely sure also. But I suspect that Helvetica is Causing errors in your document. Try to replace your Helvetica font and Do Save a copy for Backup purposes.




