37 Replies Latest reply: Sep 17, 2013 2:26 PM by rjmas RSS

    Is the Photoshop CC & Lightroom Bundle available to anyone and how much does it cost?

    bitm07 Community Member

      Is the new Photoshop CC and Lightroom 5 Bundle (the Adobe photography program) going to be available for customers who do not currently own CS3 or better ?.  If so, how much will it cost ?. 

        • 1. Re: Photoshop CC and Lightroom Bundle.
          Beverley Gray Employee Hosts

          Hi bitm07

           

           

          This offer is only for customers who own a standalone version of Photoshop/Photoshop Extended CS3-CS6. Student versions don't qualify.

           

          Additional resources:

          http://blogs.adobe.com/creativelayer/introducing-the-photoshop-photography-program/

           

          http://www.adobe.com/products/creativecloud/faq.html#pslr-bundle

           

          Thanks

          Bev

          • 2. Re: Photoshop CC and Lightroom Bundle.
            bitm07 Community Member

            Hi Bev

             

            You have misenterperated my question.

             

            Obliviously the offer price doesn't apply to potential customers like myself who do not currently have a standalone version of Photoshop/Photoshop Extended CS3-CS6.  What i'm referring to is whether there's going to be a higher (non offer) priced  Photoshop CC/Lightroom bundle option for potential first time subscribers like myself.  If so how much would this cost ?.

            • 3. Re: Photoshop CC and Lightroom Bundle.
              Beverley Gray Employee Hosts

              There are currently no plans to offer the Photoshop CC/Lightroom bundle to first time subscribers.  You would be able to purchase complete Creative Cloud membership or Photoshop single app membership + Lightroom 5 as a perpetual product.

               

              Thanks

               

              Bev

              • 4. Re: Photoshop CC and Lightroom Bundle.
                bitm07 Community Member

                That's disappointing

                 

                 

                Thanks for clarifying the situation

                • 5. Re: Photoshop CC and Lightroom Bundle.
                  99jon Community Member

                  Bev’s comments don’t seem to make much sense because those with a single product subscription to Photoshop CC will be able to transition to the new Photography Program, according to the announcement in Vegas, albeit  probably already on discount packages.

                  • 6. Re: Photoshop CC and Lightroom Bundle.
                    Beverley Gray Employee Hosts

                    Hi 99jon

                     

                    Just to clarify - you need to have Photoshop CS3 - CS6 to qualify for the new Photography Program so you can only transition from a Photoshop CC subscription if you also have a prior version of Photoshop (CS3 - CS6).  bitm07 said he doesn't have a qualifying version of Photoshop so he wouldn't be able to get this offer.

                     

                    Apologies for any confusion caused.

                     

                    Thanks

                     

                    Bev

                    • 7. Re: Photoshop CC and Lightroom Bundle.
                      bitm07 Community Member

                      Hi 99jon

                       

                      According to Adobe's website 'Existing Creative Cloud members who wish to transition to the Photography Program offer must own a previous version of Photoshop or Photoshop Extended, version CS3 or later (CS3.x, CS4, CS5.x, or CS6)'.  That unfortunately rules me out.

                      • 8. Re: Photoshop CC and Lightroom Bundle.
                        99jon Community Member

                        OK thanks for clarity. Thanks also to Bev. I guess that policy will change with time as I'm sure there are many who use LR with Photoshop Elements who would find the Photography Program attractive to subscribe to.

                         

                        We can at least be thankful that Adobe have listened to existing Photoshop customers.

                        • 9. Re: Photoshop CC and Lightroom Bundle.
                          bitm07 Community Member

                          Hi 99jon

                           

                          Your last post sums up my situation perfectly.

                           

                          I will be sticking with LR and Elements, until an option more suited to my needs becomes available. 

                          • 10. Re: Photoshop CC and Lightroom Bundle.
                            -Hamster-

                            Apparently those who own a student edition are not eligible. This sucks big time for me as I currently have CS4 student edition, but prior to this had CS3 full (lost the box/serial number and its not linked to my account).  Plus I've had elements in the past and have used Lightroom for years.  In fact I've just upgraded to LR 5 and was intending to get CS6 CC shortly.  But this isn't enough, and while others can get both for $10/ month I have to pay twice as much for CS6 alone. I'd be stupid to get the full suite for $50 when I only use these two programs.

                            I'm not impressed.

                            • 11. Re: Photoshop CC and Lightroom Bundle.
                              Beverley Gray Employee Hosts

                              Hi -Hamster-

                               

                              You are correct - this offer isn't available to education customers.  Do you still have your CS3 product installed or could you have registered it to a different account?

                               

                              Thanks

                              Bev

                              • 12. Re: Photoshop CC and Lightroom Bundle.
                                -Hamster- Community Member

                                I'm afraid not Bev. That was a couple of computers ago and a few years.  I moved on and didn't think I would need any such details.

                                H

                                • 13. Re: Photoshop CC and Lightroom Bundle.
                                  everyscreennameunavailabl

                                  So as a new customer to photoshop and having just taken the huge step of subscribing to CC as I get into photography, I get nothing? In fact I am even worse off than most other customers! I think it is wholey unfair that existing photoshop CC customers cannot transition to this package.

                                   

                                  I am in the UK and we currently have to pay £17.99 ($28.10) for Photoshop as a single app - this is grossley overpriced compared to our US counterparts even when you factor in VAT (tax). Now I initially hear of this bundle and think its amazing as i also use Lightroom. Now I find that not only do other users get it for $9.99 they get lightroom too, leaving those poor suckers who have actually signed up to your current pricing scheme get shafted paying a higher price contracted to an annual subscription AND pay for lightroom seperately.

                                   

                                  I think that not opening this offer up to all customers is both disgusting and short sighted. Adobe will not see my return custom once my 12 months is up!! There are plenty of free or much cheaper options available out there. Is photoshope the best of the bunch? yes it is but it is not worth its current price or being treated like this.

                                   

                                  Please allow anyone to sign up/transition to $9.99 for PS and LR and you will retain my custom and i am sure gain much more,

                                  • 14. Re: Photoshop CC and Lightroom Bundle.
                                    Beverley Gray Employee Hosts

                                    Hi everyscreennameunavailabl

                                     

                                    I'm sorry that you don't qualify for this particular offer but I'll pass your feedback on to the product team. 

                                     

                                    Thanks

                                    Bev

                                    • 15. Re: Photoshop CC and Lightroom Bundle.
                                      everyscreennameunavailabl Community Member

                                      Whilst i appreciate your reply,and do not wish to appear rude, I  a) doubt my feedback will reach the ears of anyone who can actually make anything happen and b) even if it did reach the right person, given Adobe's decisions of late I doubt anything of consequence will happen which is saddening as a consumer.

                                      • 16. Re: Photoshop CC and Lightroom Bundle.
                                        Chris_Ebarb

                                        I too find this unfair. I uderstand if people who have CS3-CS6 get a discounted price but I find it completely unfair for those of us exsisting customers who pay FULL PRICE do not get a copy of Lightroom. I mean, Adobe seems to be appealing to the complainers who are holding out for the best deal possible. What about us early adopters who bit the bullet and subscribed to this sevice shortly after it's release?

                                        • 17. Re: Photoshop CC and Lightroom Bundle.
                                          Chazinbermuda Community Member

                                          the whole cloud thing is misleading and the pricing is awful anyway you look at it...  UK and european users are paying 50% more for the same program as there US counterparts.. this is unconctionable for a product that is shipped in the same fashion everywhere.

                                           

                                          It does not help that Adobe does not guarantee its prices... so while you might be paying $9.99 there is nothing stopping them from hiking the price up as they see fit... the fact that your files close down once you subscription ends is just not acceptable..

                                           

                                          UK customers may we to seek a remedy with the office of fair trading..

                                           

                                          the only way to control price is the re=introduction of a perpetual owned licence

                                          • 18. Re: Photoshop CC and Lightroom Bundle.
                                            bitm07 Community Member

                                            Adobe is also bucking the tend implemented by many of the UK's major subscription based services.  Sky TV, BT (Brtitish Telecom) etc reward new subscribers with cut price deals, often at the expense of their long term subscribers.  Whilst I understand that Adobe have existing customers loyalty issue's to deal with,  it does provide hope that an appealing deal for new subscribers may be on the way.

                                            • 19. Re: Photoshop CC and Lightroom Bundle.
                                              99jon Community Member

                                              You have to bear in mind that longstanding customers have made a huge capital outlay in the past. Photoshop or Photoshop Extended used to cost between £600 and £1,000 in the UK. New subscribers no longer have to bear this up front cost and have the benefit of a low point of entry with the subscription model.

                                               

                                              I’m sure CC will continue to evolve and we may see more sub-sets in the future. I still like the idea of any three apps for $25/pm.

                                              • 20. Re: Photoshop CC and Lightroom Bundle.
                                                everyscreennameunavailabl Community Member

                                                Whilst i agree that previous customers have made a large outlay but they have something to show for it at the nd of their spend. CC subscribers have no such luxury. someone who purchased CS6 for example will have paid out a few hundred pounds/dollars but can still use the software after 3,4,5 years or whatever. CC subscribers could easily pay more than those who bought a previous version outright and have nothing left to show for it if they end their subscription either by choice or have to end it because of financial reasons, they will have filled Adobe's pockets with hundreds of pounds/dollars and have nothing to show for it.

                                                 

                                                This is a very big issue. It would be better handle if lets say at the end of the 12 month contract you decided to end your subscription for whatever reason you could still use the software up to the latest version you had with your subscription but would receive no further updates or support. That sounds fair to me.

                                                 

                                                I believe this and the latest unfair pricing are major issues. It is good that adobe have announced the photographers bundle, it is priced very well at $9.99 and would have me keep my sub going for as long as i can forsee but they have not thought it through by offerering it only to those that it has. It needs to be available to all and not just until the end of december.

                                                • 21. Re: Photoshop CC and Lightroom Bundle.
                                                  99jon Community Member

                                                  I don’t disagree and in January 2014 they may offer subscribers to Photoshop CC the option to take Lightroom at no additional cost. But to keep shareholders happy and meet their subscription targets, Adobe need to offer something to freelancers/hobbyists who have not been attracted by the original discounts.

                                                  • 22. Re: Photoshop CC and Lightroom Bundle.
                                                    tclark513 Community Member

                                                    I don't understand why anybody cares about this offer anyway.

                                                    It's only good for a year and then  the  price goes up! 

                                                    • 23. Re: Photoshop CC and Lightroom Bundle.
                                                      everyscreennameunavailabl Community Member

                                                      If they were to do that at the same price rather than the massively inflated price by comparison then fair enough. I dont see why they could not do so now though. The least they could do is announce something or address users on the matter.

                                                      • 24. Re: Photoshop CC and Lightroom Bundle.
                                                        everyscreennameunavailabl Community Member

                                                        I dont believe that is the case (i may be be wrong though)

                                                        • 25. Re: Photoshop CC and Lightroom Bundle.
                                                          SDVB12

                                                          Will the new photography bundle be available in the UK. And if so, what will be the price?

                                                          • 26. Re: Photoshop CC and Lightroom Bundle.
                                                            ssprengel Community Member

                                                            If Adobe hasn’t said anything then no one else knows, or can’t say due to non-disclosure agreements.

                                                             

                                                            In the US, before Aug 31 (which I think it has been extended), Adobe was trying to get existing PS-CS3+ customers to upgrade to PS-CC-single-app by giving them a discounted subscription of $10/month for a year for PS-CC-single-app. 

                                                             

                                                            Now the new CC-signup incentive will be to keep the PS-CC-single app price of $10/month indefinitely and throw in LR for free.

                                                             

                                                            Did the UK market have any PS-CC-single-app discount for existing PS-CS3+ customers?  If so, then maybe they’d also consider the add-LR incentive.

                                                            • 27. Re: Photoshop CC and Lightroom Bundle.
                                                              99jon Community Member

                                                              Here are the UK prices for those that own Photoshop Cs3 onwards:

                                                               

                                                              Tax-inclusive: 8.78 GBP

                                                              Tax-exclusive: 7.14 GBP

                                                               

                                                              Source:

                                                               

                                                              mike chambers

                                                               

                                                              mesh@adobe.com     

                                                              • 28. Re: Photoshop CC and Lightroom Bundle.
                                                                Jao vdL Community Member

                                                                Beverley Gray wrote:

                                                                 

                                                                There are currently no plans to offer the Photoshop CC/Lightroom bundle to first time subscribers.  You would be able to purchase complete Creative Cloud membership or Photoshop single app membership + Lightroom 5 as a perpetual product.

                                                                 

                                                                Thanks

                                                                 

                                                                Bev

                                                                This is what I discovered. Very disappointing and clearly not geared towards photographers (as opposed to graphic artists) who are nowadays very likely to use Lightroom but are less and less likely to need Photoshop very much. There should be something geared towards people that never owned Photoshop apart from the very expensive complete CC, Single app + Lightroom perpetual, or two single app CC licenses. The simplest would be to have the $20/mo single app Photoshop have Lightroom included. Even better would be a discounted photographers package for Lightroom owners, although it shouldn't be as discounted as the $10/mo deal for CS3 owners.

                                                                • 29. Re: Photoshop CC and Lightroom Bundle.
                                                                  sid court

                                                                  I am an amateur photographer who has owned and upgraded Lightroom since it first became available, but because of the cost, I have been using alternatives to photoshop to carry out any editing that could not be done in Lightroom. I have been seriously considering the Photoshop CC single app subscription to use with my owned copy of Lightroom, which here in the UK will cost me £17.58 per month. Now I hear that others have the opportunity to subscribe for £8.78 per month, which includes Lightroom, if they own a copy of Photoshop CS3 or higher. This means that I would be paying almost £10.00 per month more. It would have been nice if current Lightroom users were also given the opportunity to subscribe to Photoshop CC at a special rate.

                                                                  • 30. Re: Photoshop CC and Lightroom Bundle.
                                                                    rjmas Community Member

                                                                    I am a cloud subscriber, my membership started prior to CC release. Therefore I have both CS6 and CC via cloud. Because I have CS6 also, do I qualify for the program?

                                                                    • 31. Re: Photoshop CC and Lightroom Bundle.
                                                                      Dennis Smith Community Member

                                                                      visualtotems wrote:

                                                                       

                                                                      I am a cloud subscriber, my membership started prior to CC release. Therefore I have both CS6 and CC via cloud. Because I have CS6 also, do I qualify for the program?

                                                                      If you have a legitmate CS6 license, then yes.

                                                                      • 32. Re: Photoshop CC and Lightroom Bundle.
                                                                        rjmas Community Member

                                                                        Legitimate how? Cloud is legitimate. I am seeing confusing information here, as well as contradictory responses by Adobe vs what they posted in the official blog. My CS6 is a cloud membership, subscribed to prior to the release of CC. Now I have both CS6 and CC. But if I read previous posts correctly, it must be a stand-alone license. Does that mean non-cloud?

                                                                        • 33. Re: Photoshop CC and Lightroom Bundle.
                                                                          Beverley Gray Employee Hosts

                                                                          Hi visualtotems

                                                                           

                                                                          It needs to be a stand-alone perpetual license of Photoshop CS3-CS6 rather than a subscription version.

                                                                           

                                                                          Thanks

                                                                           

                                                                          Bev

                                                                          • 34. Re: Photoshop CC and Lightroom Bundle.
                                                                            rjmas Community Member

                                                                            Is there, or will there be, an avenue for single app subscribers of PS to move to the new program? According to the official blog post, it appeared this was possible...

                                                                            • 35. Re: Photoshop CC and Lightroom Bundle.
                                                                              Beverley Gray Employee Hosts

                                                                              You would only be able to move to the new program if you met the qualifying criteria ie you have a standalone license of Photoshop CS3-CS6

                                                                               

                                                                              From the FAQ:

                                                                               

                                                                              http://www.adobe.com/products/creativecloud/faq.html#pslr-bundle

                                                                               

                                                                              Customers who have already joined a Creative Cloud Single App membership for Photoshop at the $9.99/month level (or corresponding local pricing matching the pricing provided in the question above) will be automatically transitioned to this new program when it ships in a few weeks, with the additional benefits and lower ongoing price. All other Creative Cloud members who meet the qualification requirements may contact Adobe Customer Service once the new offer is shipping in a few weeks, to discuss transitioning their membership to this new offer.

                                                                               

                                                                               

                                                                              Thanks

                                                                              Bev

                                                                              • 36. Re: Photoshop CC and Lightroom Bundle.
                                                                                Dennis Smith Community Member

                                                                                visualtotems wrote:

                                                                                 

                                                                                Legitimate how? Cloud is legitimate. I am seeing confusing information here, as well as contradictory responses by Adobe vs what they posted in the official blog. My CS6 is a cloud membership, subscribed to prior to the release of CC. Now I have both CS6 and CC. But if I read previous posts correctly, it must be a stand-alone license. Does that mean non-cloud?

                                                                                We (many of us anyway) tend to be a bit loose with names ...

                                                                                 

                                                                                CS6 is NOT the name for a version of Photoshop, its a name for a whole suite of programs.

                                                                                There is then ...

                                                                                     Photoshop CS6    - this is a stanalone version you have to purchase or upgrade to, lots of $, $699 list

                                                                                     Photoshop CC     - this is Photoshop that comes with CC (montly subscription of some type)

                                                                                They are both Photoshop and very similar, in fact the first Photoshop-CC was basically Photoshop-CS6.

                                                                                 

                                                                                So IF you have Photoshop-CS6 (or back to CS3), you can get the $10/month bundle.  If you only have Photoshop-CC because you started off with CC and never puchased Phoptoshop before that, then no!

                                                                                • 37. Re: Photoshop CC and Lightroom Bundle.
                                                                                  rjmas Community Member

                                                                                  With all due respect, I am not loose with names; I know exactly what I am talking about.

                                                                                   

                                                                                  Photoshop CC was not released when I signed up for the single-app subscription to Photoshop. I think I signed up about 3 weeks prior to CC being released. Photoshop version 13.1.2, also known as Photoshop CS6 Extended as displayed on the opening splash screen, is what I installed under my cloud subscription.

                                                                                   

                                                                                  Adobe then released Photoshop version 14.1.1 - also known as Photoshop CC.

                                                                                   

                                                                                  Upon that release, I was told by Adobe that I could download and run BOTH VERSIONS under my Cloud subscription. Yes, I have two different versions running under the same subscription. I don't use PS CS6 any longer but it is still installed at the moment.

                                                                                   

                                                                                  I hope you now understand where my confusion was coming from. Of course, Bev now says it doesn't count anyhow; I had to have purchased outright. I already own LR 5, so the update is free anyway. It just would have been nice to drop the overall price a bit and have application manager manage the updates to both.