5 Replies Latest reply on Sep 9, 2013 10:43 AM by AJohnF

    Adobe Premiere Elements gives error for non admin account

    jayk0

      Hi

       

      When a New Video project is created within the applciation it gives an error of Premiere Elements has encountered an error [..\..Src\Core\Preferences.cpp-338] (seems to occur during the importquicktime section). Follwed by a Runtime Error "this application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.

      This works fine for local admin account but we work within a school were the the end users are not local admins and also have a redirected app data folder. I've ran Process Monitor and there were several access denied reg keys that have now all been allowed but the issue still remains.

       

      Thanks

       

      Jayk0