Can't use it

[athenab]

I've installed and deleted and re-installed the latest version of Adobe Flash several times.  I've tried it on Firefox and IE it's not working for either one.  I've made sure it was enabled on both.  I've even uninstalled my Adobe pro (now I can't get that to work either but that's another discussison) I'm using Windows 7 pro, Firefox and IE.

I'm banging my head against the wall.  I really need this dang thing to work.  Someone help me please!

[C_F_McBlob]

See: ActiveX Filtering in Internet Explorer

and: Enabling Flash Player in Internet Explorer

That should take care of the IE at least

[athenab]

Thanks for the response but this did not work.

[C_F_McBlob]

1. Download the uninstaller for Flash Player. 
2.     

   Exit all browsers and other programs that use Flash. 
3.     

   Run the uninstaller. 
4.     

   Verify that uninstallation is complete. 

1. Download the uninstaller for Flash Player

The Flash Player uninstaller executes on both 64-bit and 32-bit version of the Windows operating systems.

• uninstaller (797 KB)

Save the file in a location where you can find it easily after you restart your computer. For example, save it on your Windows desktop.

Note: To uninstall Flash Player beta, use the corresponding Flash Player beta uninstaller available in Adobe Labs.

2. Exit all browsers and other programs that use Flash

The uninstaller does not work if any programs that use Flash are running on your computer.

•     

  Look at the taskbar. If the taskbar contains program icons for a browser or for a game that uses Flash, right-click each icon and choose Close. This example shows a browser in the taskbar:

                         

Look at the icons in the system tray for programs that run in the background. Examples include AOL Instant Messenger, Yahoo! Messenger, and games that use Flash (any file with a name that ends in .swf). If you see such an icon, right-click the icon and click Exit, as shown in this example:

                         

3. Run the uninstaller

•     

  Double-click the icon of the uninstaller that downloaded to your computer. 
•     

  Follow the prompts. If you see the message "Do you want to allow the following program to make changes to this computer?," click Yes. 
•     

  Delete Flash Player files and folders. 

  •     

    Choose Start > Run.
  •     

    Copy and paste the following and click OK. C:\Windows\system32\Macromed\Flash 

                             
    
  •     

    Delete all the files in this folder. 
  •     

    Follow step 1 to step 3 for the following:
    C:\Windows\SysWOW64\Macromed\Flash
    %appdata%\Adobe\Flash Player
    %appdata%\Macromedia\Flash Player 

       Note:

    Beginning with Flash Player 11.5, uninstalling the Flash Player resets the AutoUpdateDisable and SilentAutoUpdateEnable settings in mms.cfg to their default values, which are:

    • AutoUpdateDisable=0
    • SilentAutoUpdateEnable=0

    If you are running the Flash Player uninstaller as part of your deployment process, redeploy any custom changes that you have made to either AutoUpdateDisable or SilentAutoUpdateEnable.

4. Verify that uninstallation is complete

1.     

   Restart your computer.
2.     

   Open your browser and check the status of Flash Player.
   

[pwillener]

What exactly does "not working" mean?

[athenab]

Exactly what I said.  It isn't working.  for example.... a youtube video.... the black screen, I click the play button and....nothing.