Thanks for the response but this did not work.
1. Download the uninstaller for Flash Player
The Flash Player uninstaller executes on both 64-bit and 32-bit version of the Windows operating systems.
- uninstaller (797 KB)
Save the file in a location where you can find it easily after you restart your computer. For example, save it on your Windows desktop.
Note: To uninstall Flash Player beta, use the corresponding Flash Player beta uninstaller available in Adobe Labs.
2. Exit all browsers and other programs that use Flash
The uninstaller does not work if any programs that use Flash are running on your computer.
Look at the icons in the system tray for programs that run in the background. Examples include AOL Instant Messenger, Yahoo! Messenger, and games that use Flash (any file with a name that ends in .swf). If you see such an icon, right-click the icon and click Exit, as shown in this example:
3. Run the uninstaller
- Delete Flash Player files and folders.
- Follow step 1 to step 3 for the following:
Beginning with Flash Player 11.5, uninstalling the Flash Player resets the AutoUpdateDisable and SilentAutoUpdateEnable settings in mms.cfg to their default values, which are:
4. Verify that uninstallation is complete
What exactly does "not working" mean?
Exactly what I said. It isn't working. for example.... a youtube video.... the black screen, I click the play button and....nothing.