1 Reply Latest reply on Sep 5, 2013 10:25 AM by John T Smith

    Premiere Pro CC Crashes immediately when adding an imported picture or video




      My Premiere Pro CC will not allow me to simply add a picture or video to begin a video edit. I've updated the program, I've uninstalled the program and re-downloaded it, and then updated it again. I have a HP Envy 15 wich has an i7 processor, 8gb of ram as well as other hardware features that should allow me to use this program effictively. What could my issue be?


      Please help!