4 Replies Latest reply on Sep 14, 2013 8:53 AM by melissaxyz

    Installation won't "take"

    melissaxyz

      I am a basic user of macbook air (formerly my daughter's.)   I want to view videos e.g. sent on Facebook, but every time, the video won't play because I 'need to install the latest version of Flash Player."   I have installed it a number of times now, including through the Adobe website, and evertime the installation proceeds smoothly but when I try to view the video, I'm told that 'I need to install the latest version. . . "  I did make sure I'm using the version appropriate for Mac OS X 10.6.8.  (And I have been viewed videos very successfully on other computers.  It's just this one that's the problem. )

       

      If you tell me anything beyong the most basic of button pushing commands to make this work, I won't understand, I'm sorry.  

       

      Many thanks!