6 Replies Latest reply on Sep 8, 2013 7:21 PM by A.T. Romano

    Add Media - PE11 Only Adds Part of File

    Duke Green

      I have a new project, used Add Media to add files from a folder. Windows reports the file size as 16 GB, as it should be. After multiple attempts, and using Organizer (which also sees 16 GB), plus 2 re-starts, PE11 still only brings in 1 minute 39 seconds of a 13 minute file, 65 MB. Any ideas?




        • 1. Re: Add Media - PE11 Only Adds Part of File
          A.T. Romano Level 7



          Is that 16 GB the total of multiple files with varying file sizes? I get that impression when you mention a "13 minute file, 65 MB" in the description.


          What are the properties of these files that you are trying to import with Premiere Elements 11 Windows? Are they all the same? I am looking for video and audio compression, frame rate, frame size, interlaced or progressive, pixel aspect ratio, file extension and such. What camera are these files coming from? Or are we talking about screen captures from anyone of a number of screen capture programs.


          Do any of them import completely? Just how many of them are there in this 16 GB collection?


          What  is the description of your computer resources and can we assume that Premiere Elements 11 is running on Windows 7 or 8 64 bit computer?


          Backing up a little, you mention the Elements Organizer...I got the impression that you are using Add Media/Files and Folders/ and obtaining the files from the hard drive save location. How, if at all, does the Elements Organizer enter into your file import protocol? Could you clarify that point?


          Please review and then let me know if I have misinterpreted any of your details.


          Looking forward to your follow up.





          • 2. Re: Add Media - PE11 Only Adds Part of File
            Duke Green Level 1

            ATR, overview of the project: I'm using a GoPro Hero3, 1080-60fps. The GoPro, when recording continuously, chops files into 17:25 time clips. There are 3 of them I want to bring in to PE11. They are each approximately 16GB. Yes, they are all the same, being converted using GoPro's app, Cineform, to an AVI file, 1080-60. The third one imports completely, the second one imports about 3 minutes, the first one only brings in 1:39 (I figure if I fix the first one, the second one will fall in line).


            I've used PE11 with my current setup for several projects successfully, I have a recent fast processor, lots of RAM, plenty of disk space, Windows 8.


            Normally, I use PE11 Add Media button to get clips (spawned in the same way, though usually not this length) from a File or Folder. I used Organizer only to see if the file size was the same as Windows reports or as PE sees. Organizer sees the whole file, as does Windows Explorer. I was thinking I may have gotten in a hurry adding the clips to PE, interrupting a disk-write process from Cineform, therefore only getting what was available at the time. However, when repeating the entire conversion process the result is the same. PE sees 1:39 over and over. I re-started the whole PE project several times, so I'm stumped.


            Thanks, ATR



            • 3. Re: Add Media - PE11 Only Adds Part of File
              A.T. Romano Level 7



              You say that your footage "1080-60fps". From what I have read of the GoPro Hero3, I am assuming that is 1920 x 1080 @ 60 progressive frames per second and not "60i which would be 60 fields per second for interlaced video.


              What do you have your Premiere Elements 11 Windows project preset set at? Did you do the set or did you let the program do it for you automatically. Sometimes it does that task OK, sometimes not. Although I suspect the Cineform.avi format as the major player in this issue, I would like to rule in or out the project settings in this case.


              If you have 1080p60, the Premiere Elements 11 project preset should be



              AVCHD 1080p60

              Check Edit Menu/Project Settings/General and Editing Mode, Timebase, Frame Size to verify the set.

              If the setting is as I have mentioned, you should see there

              AVCHD 1080p square pixel

              59.94 frames per second

              1920 x 1080



              If that is not happening, then you set that project preset yourself before you import the video into the project. To do that, File Menu/New/Project and set the project preset as indicated. Before you exit the new project dialog, be sure to have a check mark next to Force Selected Project Setting on this Project. Then import your video with Add Media/Files and Folders from the hard drive save location. Is the hard drive save location an external hard drive or an internal drive other than the Local Disc C? If external hard drive, how it is formatted NTFS or FAT32?


              Please review so that we can rule the above factors in or out.


              If have a dusty recollection of Cineform import issue and file size, but I am not sure until I check to see how dusty my recollection is on that.


              Thank you.



              • 4. Re: Add Media - PE11 Only Adds Part of File
                A.T. Romano Level 7

                Duke Green


                The following is the memory that was triggered by your thread issue.


                The target is the Cineform.avi file size.


                Please review and then let us know if any of that applies to your situation



                Looking forward to the outcome.



                • 5. Re: Add Media - PE11 Only Adds Part of File
                  Duke Green Level 1

                  Mr. Romano, you Sir, are a wizard. This thread fixed it. My only what-the-heck is why one file that size was recognized and others were not. I suspected file size, because normally I trim out a few seconds to a minute or so clips for use in PE, and never had an issue.


                  I hope Adobe realizes that one of the strongest parts of their program is the support provided by you folks. You have come thru again, and I am grateful.


                  Thank you sincerely



                  • 6. Re: Add Media - PE11 Only Adds Part of File
                    A.T. Romano Level 7



                    I am so glad that worked out for you. The dust was flying everywhere as I tried to make that recollection.


                    Continued success.


                    And, much appreciated was the follow up to alert others to this type of issue.


                    Thanks again.