1 Reply Latest reply on Sep 9, 2013 10:48 AM by Lucia Lao

    Email doesn't work

    Wood128

      I tried to open 2 emails in order to work on the form and when I forgot the password and

      requested a email to be sent with password, it did not come.  I checked spam and waited

      30 mins. 

       

      Since this did not work, I tried another email I had set up with formscentral and it did not

      work as well.

        • 1. Re: Email doesn't work
          Lucia Lao Employee Moderator

          Hi,

            Are you still experiencing this problem? If so, please resubmit the password-reset request again and wait a little longer. Very rarely we had experienced a delay of more than 30 min.

           

          In addition to your Inbox, please check your other mailbox folders, such as Junk/Spam mails, filtered mails...

           

          Thanks,

          Lucia