1 Reply Latest reply on Sep 9, 2013 5:42 AM by Noel Carboni

    Photoshop problem !

    stuart bebb

      Hello,

      I have signed up on a special plan I can see you have my credit card details and you sent me 2 emails but I can't open them and when I go to open Photoshop CC it says my trial has expired

      hope you can help

      Stuart

        • 1. Re: Photoshop problem !
          Noel Carboni Level 8

          You'll likely have to call Adobe Customer Support to resolve a licensing issue; this is a user to user help forum.

           

          However, the one thing you should do before calling them is to be sure you're logging into Photoshop CC with your Adobe ID that you used to sign up for the Creative Cloud subscription.

           

          Good luck getting the problem resolved.

           

          -Noel