12 Replies Latest reply on Sep 12, 2013 11:38 PM by janhris

    Can not load Multiprosessor, MMX etc - Photoshop CC

    janhris Level 1

      After upgrading to the latest version of Photoshop CC, when starting the program I get the message that "Could not load FastCore Routines, MMX" and so on. I have a read that this might have something to do with the fact that Photoshop now for some reason has the wrong path to the plugin folder. In the preferences, in the plugin option,  I am not able to find/change that, only something about a "Photoshop Server" and an IP to my own computer in the network. And a password??? I have tried to find some documentation about this feature - with no luck. It is rather boring to click away the error messages each time I start the application. Any help out there?

        • 1. Re: Can not load Multiprosessor, MMX etc - Photoshop CC
          Level 7

          You tried to copy plugins from an older version of Photoshop, and shouldn't have.

           

          Go delete the plugins that you copied by mistake, and remember that the plugins folder is ONLY for third party plugins now.

          • 2. Re: Can not load Multiprosessor, MMX etc - Photoshop CC
            janhris Level 1
            1. Thanks for your reply, Chris. If life could be that easy . The error messages came after updating from Photoshop 14.0 to 14.1. The pluginfolder contains only third part plugins from onOne Software and Topaz Labs. FYI: I do have earlier installations of Photoshop on the computer.

             

            pluginfolder_PhotoshopCC 64.jpg

            • 3. Re: Can not load Multiprosessor, MMX etc - Photoshop CC
              Level 7

              Somewhere, you have obsolete versions of those plugins.

               

              The error messages mean what they say.

               

              So, you need to find, and delete those obsolete versions of the plugins.

              • 4. Re: Can not load Multiprosessor, MMX etc - Photoshop CC
                janhris Level 1

                After removing every plugin in every folder - still the same

                • 5. Re: Can not load Multiprosessor, MMX etc - Photoshop CC
                  Level 7

                  Then where did you copy the obsolete plugins to?

                   

                  The plugins that come with Photoshop will not generate that error, only extension plugins copied from a previous version of Photoshop can give that error.

                   

                  Check Help -> System Info and look at the list of plugins, and their file paths.

                  • 6. Re: Can not load Multiprosessor, MMX etc - Photoshop CC
                    janhris Level 1

                    Removed all the 3P-plugins from Photoshop 5.1, Photoshop 6.0 and Photoshop CC(64bit) and saved  them  to a backup library on another disk.  Normally I have the same plugins as CC in the 6-version. No problem here. As I earlIer mentioned, the error message  started in the CC-version. After updating to 14.1. No problem when using 14.0. Evening in Norway now. I will check the paths when I am back in in office tomorrow morning.

                    • 7. Re: Can not load Multiprosessor, MMX etc - Photoshop CC
                      janhris Level 1

                      Checked my office computer: The path to the plugin-folder is correct. And FYI:  I have never moved any plugins manually before now

                      • 8. Re: Can not load Multiprosessor, MMX etc - Photoshop CC
                        Level 7

                        Just post the System Info here, so we can find where you're loading obsolete plugins.

                        • 9. Re: Can not load Multiprosessor, MMX etc - Photoshop CC
                          janhris Level 1

                          Here it is:

                           

                          Adobe Photoshop Version: 14.1 (14.1 20130831.r.401 2013/08/31:23:00:00) x64

                          Operating System: Windows 7 64-bit

                          Version: 6.1 Service Pack 1

                          System architecture: Intel CPU Family:6, Model:12, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

                          Physical processor count: 6

                          Logical processor count: 12

                          Processor speed: 3207 MHz

                          Built-in memory: 24567 MB

                          Free memory: 20603 MB

                          Memory available to Photoshop: 22194 MB

                          Memory used by Photoshop: 60 %

                          Image tile size: 1024K

                          Image cache levels: 4

                          Display: 1

                          Display Bounds: top=0, left=0, bottom=1200, right=1600

                          Display: 2

                          Display Bounds: top=0, left=1600, bottom=1200, right=3200

                          OpenGL Drawing: Enabled.

                          OpenGL Allow Old GPUs: Not Detected.

                          No GPU information available

                          Serial number: 90970094881265552945

                          Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\

                          Temporary file path: C:\Users\JHR\AppData\Local\Temp\

                          Photoshop scratch has async I/O enabled

                          Scratch volume(s):

                            C:\, 279,4G, 84,3G free

                          Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\

                          Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\

                           

                          Installed components:

                             ACE.dll ACE 2013/07/14-12:09:50 79.543790   79.543790

                             adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850   0.1160850

                             AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0

                             AdobeOwl.dll   Adobe Owl 2013/03/03-12:10:08   5.0.13 79.533484

                             AdobePDFL.dll   PDFL 2013/03/13-12:09:15   79.499517 79.499517

                             AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1786

                             AdobeXMP.dll   Adobe XMP Core 2013/03/13-12:09:15   79.151481 79.151481

                             AdobeXMPFiles.dll   Adobe XMP Files 2013/03/13-12:09:15   79.151481 79.151481

                             AdobeXMPScript.dll   Adobe XMP Script 2013/03/13-12:09:15   79.151481 79.151481

                             adobe_caps.dll   Adobe CAPS 7,0,0,21  

                             AGM.dll AGM 2013/07/14-12:09:50 79.543790   79.543790

                             ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31

                             aif_core.dll   AIF 5.0   79.534508

                             aif_ocl.dll AIF   5.0   79.534508

                             aif_ogl.dll AIF   5.0   79.534508

                             amtlib.dll AMTLib (64 Bit)   7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50)   1.000000

                             ARE.dll ARE 2013/07/14-12:09:50 79.543790   79.543790

                             AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830 66.26830

                             AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830 66.26830

                             Bib.dll BIB 2013/07/14-12:09:50 79.543790   79.543790

                             BIBUtils.dll   BIBUtils 2013/07/14-12:09:50   79.543790 79.543790

                             boost_date_time.dll   DVA Product 7.0.0  

                             boost_signals.dll   DVA Product 7.0.0  

                             boost_system.dll   DVA Product 7.0.0  

                             boost_threads.dll   DVA Product 7.0.0  

                             cg.dll NVIDIA Cg Runtime   3.0.00007  

                             cgGL.dll NVIDIA Cg Runtime   3.0.00007  

                             CIT.dll Adobe CIT   2.1.6.30929   2.1.6.30929

                             CITThreading.dll   Adobe CITThreading   2.1.6.30929 2.1.6.30929

                             CoolType.dll   CoolType 2013/07/14-12:09:50   79.543790 79.543790

                             dvaaudiodevice.dll   DVA Product 7.0.0  

                             dvacore.dll DVA Product   7.0.0  

                             dvamarshal.dll   DVA Product 7.0.0  

                             dvamediatypes.dll   DVA Product 7.0.0  

                             dvaplayer.dll   DVA Product 7.0.0  

                             dvatransport.dll   DVA Product 7.0.0  

                             dvaunittesting.dll   DVA Product 7.0.0  

                             dynamiclink.dll   DVA Product   7.0.0

                             ExtendScript.dll   ExtendScript 2013/03/21-12:10:31   79.535742 79.535742

                             FileInfo.dll   Adobe XMP FileInfo 2013/03/19-12:09:02   79.151561 79.151561

                             filter_graph.dll   AIF 5.0   79.534508

                             icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

                             icudt40.dll International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

                             imslib.dll IMSLib DLL   7.0.0.116  

                             JP2KLib.dll JP2KLib 2013/02/19-12:28:44   79.248139   79.248139

                             libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

                             libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

                             LogSession.dll   LogSession 2.1.2.1785  

                             mediacoreif.dll   DVA Product 7.0.0  

                             MPS.dll MPS 2013/03/15-13:25:52 79.535029   79.535029

                             msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195  

                             msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1  

                             msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

                             msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195  

                             msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1  

                             msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

                             msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195  

                             msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1  

                             ONCore7.dll ONCore   7.0.0.0  

                             ONCoreFoundation7.dll   ONCoreFoundation7   7, 0, 0, 0

                             ONDocument7.dll   ONDocument 7.0.0.0  

                             ONProxySupport7.dll   ONProxySupport   1.0.0.0

                             PatchMatch.dll   PatchMatch 2013/06/11-12:08:08   79.542390 79.542390

                             pdfsettings.dll   Adobe PDFSettings   1.04

                             Photoshop.dll   Adobe Photoshop CC   CC  

                             Plugin.dll Adobe Photoshop CC   CC  

                             PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.0.1.34  

                             PSArt.dll Adobe Photoshop CC   CC  

                             PSViews.dll Adobe Photoshop CC   CC  

                             SCCore.dll ScCore 2013/03/21-12:10:31 79.535742   79.535742

                             ScriptUIFlex.dll   ScriptUIFlex 2013/03/21-12:10:31   79.535742 79.535742

                             svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

                             tbb.dll Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  

                             tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  

                             updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102

                             WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078

                           

                           

                          Required plug-ins:

                           

                             3D Studio 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Accented Edges 14.0

                             Adaptive Wide Angle 14.0

                             Angled Strokes 14.0

                             Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Bas Relief 14.0

                             BMP 14.0

                             Camera Raw 8.1

                             Camera Raw Filter 8.1

                             Chalk & Charcoal 14.0

                             Charcoal 14.0

                             Chrome 14.0

                             Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Color Halftone 14.0

                             Colored Pencil 14.0

                             CompuServe GIF 14.0

                             Conté Crayon 14.0

                             Craquelure 14.0

                             Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Crop and Straighten Photos Filter 14.0

                             Crosshatch 14.0

                             Crystallize 14.0

                             Cutout 14.0

                             Dark Strokes 14.0

                             De-Interlace 14.0

                             Dicom 14.0

                             Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Diffuse Glow 14.0

                             Displace 14.0

                             Dry Brush 14.0

                             Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Embed Watermark 4.0

                             Entropy 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Extrude 14.0

                             FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Fibers 14.0

                             Film Grain 14.0

                             Filter Gallery 14.0

                             Flash 3D 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Fresco 14.0

                             Glass 14.0

                             Glowing Edges 14.0

                             Google Earth 4 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Grain 14.0

                             Graphic Pen 14.0

                             Halftone Pattern 14.0

                             HDRMergeUI 14.0

                             IFF Format 14.0

                             Ink Outlines 14.0

                             JPEG 2000 14.0

                             Kurtosis 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Lens Blur 14.0

                             Lens Correction 14.0

                             Lens Flare 14.0

                             Liquify 14.0

                             Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Maximum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Mean 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Median 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Mezzotint 14.0

                             Minimum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Mosaic Tiles 14.0

                             Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Neon Glow 14.0

                             Note Paper 14.0

                             NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Ocean Ripple 14.0

                             Oil Paint 14.0

                             OpenEXR 14.0

                             Paint Daubs 14.0

                             Palette Knife 14.0

                             Patchwork 14.0

                             Paths to Illustrator 14.0

                             PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Photocopy 14.0

                             Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Pinch 14.0

                             Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Plaster 14.0

                             Plastic Wrap 14.0

                             PNG 14.0

                             Pointillize 14.0

                             Polar Coordinates 14.0

                             Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Poster Edges 14.0

                             Radial Blur 14.0

                             Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Read Watermark 4.0

                             Reticulation 14.0

                             Ripple 14.0

                             Rough Pastels 14.0

                             Save for Web 14.0

                             ScriptingSupport 14.0

                             Shake Reduction 14.0

                             Shear 14.0

                             Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Smart Blur 14.0

                             Smudge Stick 14.0

                             Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Spatter 14.0

                             Spherize 14.0

                             Sponge 14.0

                             Sprayed Strokes 14.0

                             Stained Glass 14.0

                             Stamp 14.0

                             Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Sumi-e 14.0

                             Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Targa 14.0

                             Texturizer 14.0

                             Tiles 14.0

                             Torn Edges 14.0

                             Twirl 14.0

                             Underpainting 14.0

                             Vanishing Point 14.0

                             Variance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Water Paper 14.0

                             Watercolor 14.0

                             Wave 14.0

                             Wavefront|OBJ 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             Wind 14.0

                             Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

                             ZigZag 14.0

                           

                          Optional and third party plug-ins:

                           

                             FocalPoint 2.1 2.1.1

                             FocalPoint 2.1 Filter 2.1.1

                             FocalPoint 2.1 Smart Filter 2.1.1

                             Perfect BW 1 1.0.3

                             Perfect BW 1 Filter 1.0.3

                             Perfect BW 1 Smart Filter 1.0.3

                             Perfect Effects 4 4.0.4

                             Perfect Effects 4 Filter 4.0.4

                             Perfect Effects 4 Smart Filter 4.0.4

                             Perfect Mask 5.2 5.2.3

                             Perfect Mask 5.2 Filter 5.2.3

                             Perfect Mask 5.2 Smart Filter 5.2.3

                             Perfect Portrait 2 2.0.3

                             Perfect Portrait 2 Filter 2.0.3

                             Perfect Portrait 2 Smart Filter 2.0.3

                             Perfect Resize 7.5 7.5.3

                             Perfect Resize 7.5 Engine Automation 7.5.3

                             Perfect Resize 7.5 Engine Filter 7.5.3

                             Perfect Resize 7.5 Filter 7.5.3

                             Perfect Resize Format 7.5.3

                             PhotoTools 2.6 Hidden NO VERSION

                             PhotoTools 2.6 Hidden NO VERSION

                             Topaz ReMask 3 10.0

                             TopazRemaskAutomate NO VERSION

                          Plug-ins that failed to load: NONE

                          Flash:

                             onOne

                             Mini Bridge

                             Kuler

                             Adobe Exchange

                          Installed TWAIN devices: NONE

                          • 10. Re: Can not load Multiprosessor, MMX etc - Photoshop CC
                            Level 7

                            Your application is 14.1, but your plugins are all 14.0.  Either the updater failed to complete, or you copied the plugins by mistake (maybe doing a restore?).

                            • 11. Re: Can not load Multiprosessor, MMX etc - Photoshop CC
                              janhris Level 1

                              The update finished like it should. And the built in plugins, I do not know even where I can find those.

                               

                              May be an restore will be the best. But I am a little worried to do so, because I have done that earlier  with another Cloud-application, uninstalled it. This was however not recognized by the “Cloud  Application Manager” that said that the uninstalled application still was installed. I was adviced  to delete a certain file with a name that I do not remember now (do you?). This however caused the The Cloud Manager to see that all my applications were uninstalled!  So I have to keep track of them myself! Refering to the screen capture - Acrobat, Premiere Pro, After Effects, Audition and more are all installed. Another issue I think, but relevant to your suggestion?

                               

                              cloud.jpg

                              • 12. Re: Can not load Multiprosessor, MMX etc - Photoshop CC
                                janhris Level 1

                                Problem solved after installing update 14.1.1. Spending a lot of time on this topic. I might wonder if there could be better communication inside Adobe-support