2 Replies Latest reply on Sep 13, 2013 6:50 PM by tiddlediddlebug

    CS6 crashing with one particular file

    tiddlediddlebug

      Hi there,

       

      Windows 7 professional

      Adobe Photoshop CS6 (more details below)

       

      I have a fairly large PSD file (255 mb) that crashes after selecting print from the file menu but before the print dialog comes up.  I tried saving it as tif and jpg out of curiosity, same problem.

       

      I opened other large files, no issue.

       

      Do the details below give you any information on what might be causing the problem?  Had a full color event poster I needed to print and get put out in town today...  no go...  Thanks for you help!

       

      Details of crash:

       

      Problem signature:

        Problem Event Name:          APPCRASH

        Application Name:          Photoshop.exe

        Application Version:          13.0.1.0

        Application Timestamp:          519c8a03

        Fault Module Name:          StackHash_da28

        Fault Module Version:          6.1.7601.18205

        Fault Module Timestamp:          51dba4e7

        Exception Code:          c0000374

        Exception Offset:          00000000000c4102

        OS Version:          6.1.7601.2.1.0.256.48

        Locale ID:          1033

        Additional Information 1:          da28

        Additional Information 2:          da283f1e5468cb579c6795dbc423afb1

        Additional Information 3:          dd28

        Additional Information 4:          dd28df2b13e1fc9b6b1ec2a09eb990c7