App Update error "Version Mismatch"

Hello

Same error here.

even stranger: the app is now in status Waiting For Review

I also had this error and Apple will approve your app but suggests you fix the icons for next delivery. My issue is I don't know how essential those icons are. I know they are both meant for iOS 7 and I want my icons to be viewed correctly on the new software but I don't know where to incorporate those icons into the builder? I have rejected my binary in iTunes Connect and now don't know if I should risk loosing my app name, SKU and bundle ID by deleting and starting over! Wish the DPS Step-by-step guide would've incorporated info for iOS 7!

I had the same error now but tried again and it looks like it worked for me.

Verify that the version number of your config.xml is the same of created on Itunes Store

In my case I had created an update in xml with version 3.0.0 and when I create the update on itunes store, I put 3.0 only.

I create again with the same number and apparently works for me until now

Sorry for the confusing English, i am brazilian =)

Regards

Hi everyone,

same error here

It wasn't problem before.

Adobe's guys, what should we do?

Thank you!

Apple is not rejecting apps for this reason (yet). For now, just submit your apps. If Apple rejects your app for this reason, please let us know.

We have a knowledge base article up now with information on this warning from Apple: http://helpx.adobe.com/digital-publishing-suite/kb/internal-modify-marketing-build-version .html.

Neil

Our release this weekend will add support for the three new icon sizes.

Neil

Hi Niel,

you say that the week release will adjust this problem, I must rebuild the App on monday? And upload the App after Apple review as an update?

Massimiliano

Right now Apple is still accepting submissions without the new icon sizes. If you want to ensure the best experience on iOS7 devices by including the new icons then yes, next week you'll have to rebuild your app to add the new icons and then resubmit to Apple.

Neil

hi Neil,

just uploaded a new r27 App with ALL icon sizes (also the new ones) but got the error below.. i've rejected the app, build a new folio and a new app (with app builder v2.8) but error stays the same.

My app is a new one so I want it to be published in iTunes as version 1, don't know where the 1.0.2 is coming from..

Version Mismatch - Neither CFBundleVersion ['3.2.3.3.87970'] nor CFBundleShortVersionString ['1.0.2'] in the Info.plist match the version of the app set in iTunes Connect ['1'].

Any idea's about this ?

Thanx in advance,

Herman Belgy

Ignore this warning. Apple hasn't been rejecting apps because of this mismatch.

....yet.

Hi Magnus,

You just need know what Marketing Version you are submitting.  In DPS App Builder it shows what Marketing Version you have:

     i.e.

    Marketing version: 1.0.2

     *But, actually it's the recent version which is 1.0.1

Edit the version in iTunes Connect to 1.0.1,  then submit the app.

Thanks!

thanx ronturonpolvoron,

I have tried to change this version number in iTunes connect and this is possible.

But where is that Marketing Version number coming from ?

I'm sure I'm building version 1 and inside the DPS App Builder it says 1.0.3.

Think it's autogenerated but can I change this back to 1 ?

At this point, the app is submitted for 4 days so I think it's better to wait for Apple's approval before changing the version number, or are you sure the app will be rejected for this reason ?

At this time, we have not heard Apple rejecting apps because of the version mis-match, it's rather a warning. So we suggest you wait for the approval to save time to have to re-submit another version.

If for any reason Apple reject those apps, DPS support can help you correct it. The correct versioning nomenclature is 1.x.x which is what DPS uses in the marketing version too. Hence, you also follow the same nomenclature in iTunes Connect for the version number to match from the binary file with that of iTunes Connect version

For anyone on a tight dateline, you can always request an expedite app review. Bookmark everyone https://developer.apple.com/appstore/contact/appreviewteam/index.html

thanx Lohrii Alo,

for clearing things out &  the bookmark

No problem!

I believe that you can't change the Marketing version since its autogenerated. What I do is; everytime I download the distribution.zip I put it in a new folder and rename it  "v27 1.0.1", "v28 1.0.2", etc.  So that I could remember what marketing version it is. Now it would be easier to track it.

For your last question, I don't have any clue if it will be rejected, since I just submitted our app today. However, I have been told that before this problem came out, our app was rejected due to the version mismatch and Apple is being strict with the requirements.

We have just released a hotfix for the issue where App Builder was listing one marketing version, but the resulting app that you submit to Apple had a different version included. We believe this is the root cause of the problems being mentioned in this thread.

This is a server-side change that does not require an update to the App Builder client. Please try going through the App Builder wizard again, download the resulting app, and let us know if you still encounter problems.

Thanks,

Neil

I rebuilt (edit) app in App builder and resent to Apple. Got this error message.

I just re-built 2 of our apps and got the same messages as FLTAron.

Will the apps still be approved by Apple regardless?

We released an update to App Builder yesterday that resolved an issue where we were creating apps that had a version number inside one lower than it should be.

Even with that fix Apple is still being stricter about upload requirements. The warnings people are seeing now are just that: warnings. If you want them to go away you need to go into iTunes Connect and edit the version listed there so it matches the one shown in App Builder.

Neil

Do you mean with "match" the "Marketing version" in the App Builder?

Thanks Haeme

Yup.

Neil

hi Kathrin & everybody else with the version mismatch

our app with the same warning message is just accepted by Apple..

Is the version number, or at least a major/minor, is editable within App Builder? (of in the Folio builder of InDesign?)  The mismatch is not just a warning by Apple, it is shown when viewing info in iTunes post release.  I would like these to be consistent if possible.

You can change the version number in iTunes Connect.

iTunes connect I did not think adjusted the plist file within the app bundle. We have one app that is not on 3.1, however, the guide still states the version is 1.0.24.  Is there a way to up the major/min version numbers in App builder/InDesign to adjust the known version to 3.1.24 (where 24 is the auto-incremented Adobe number?).

No, you can't use App Builder to change the version numbers. If you want the version numbers to match, you need to make the change in iTunes Connect.

Ok, I found the number I was thinking of: the "Folio number" (which is only editable on the web under the folio producer?) - my question would be where is this used, other than to be appended to the "Publication name"?  What is this number intended for?

If I adjust the marketing version in iTunes Connect to match the version in the plist generated by the DPS system, is it possible to update the major/minor version number within DPS?  Otherwise I would think I would eventually get to 1.0.142 after a number of updates and build revisions.

If I understand correctly, iTunes will display the plist version number (not the iTunesConnect/AppStore version number) when reviewing the app with "Get Info" - hence why I am trying to work out a process that makes sense and is understandable for the user, for support, and for our development/publishing team.

Same error here, but the next email from iTunes Connect is "Waiting for Review" I think  I have to wait other info from Apple Review Team..... Keep in touch.

Don't worry about this version mismatch warning. Apple hasn't rejected any apps because of it.

Hi Bob,

first of all thank you for all your so precious informations!

I have received today 14 January the same kind of warning (Version Mismatch - Neither CFBundleVersion ['3.4.2.12.91210'] nor CFBundleShortVersionString ['1.0.12'] in the Info.plist match the version of the app set in iTunes Connect ['2.0'].) and I just would like to know if as far as you are concerned this warning still does not affect the approval of the app!

I have changed in iTunes Connect the version number in order to match the "CFBundleShortVersionString" (1.0.12) without rejecting the app, now it is in the "Waiting for review" status: do you suggest just to wait and see what happens or do you think I should rebuild and submit again the app?

Many thanks and Best Regards from Italy :-)

No, this "Version Mismatch" warning does not affect the approval process.

More details: The problem is that the Bundle ID is auto-generated in DPS App Builder and manually specified in iTunes Connect. The iTunes Connect version is what appears in iTunes and the App Store; the Bundle ID from App Builder doesn't appear anywhere to the public. Most iOS developers use Xcode—not a third-party tool like DPS App Builder—to build apps, and they can edit the Bundle ID in both Xcode and iTunes Connect. However, DPS App Builder auto-generates the Bundle ID in App Builder and doesn't allow it to be edited, and Apple is letting you know that your Bundle ID values have a mismatch. But the mismatch doesn't matter to Apple.

In a future web-based version of the App Builder, you'll be able to edit the Bundle ID. Until then, you can either ignore the warning, or edit the Bundle ID in iTunes Connect to match the value from App Builder (which I think is a waste of time).