There are so many possible factors -- including your laptops hardware or operating system.
What model of camcorder is your video coming from and what format and resolution is it?
When you started your project, which project settings did you select? (You can see your project settings under the Edit menu.) If you selected the correct project settings, you will NOT see red lines above your clips when you add them to your timeline in Timeline mode. Is this the case in your project?
What processor do you have and how much RAM are you running? What operating system do you have and how much free, clean, freshly defragmented space is on your hard drive?
Hi - well I've been assured by Dell that it is not a problem with the laptop - they said it is a software issue. I bought this laptop only a few months back specifically to have enough RAM and a high quality processor to be able to cope with video editing - so I'd like to assume Dell have not lied to me (although quite frankly I am regretting not buying a Mac right now!!). As it is relatively new, there is tons of free space on the hard drive.
the video is mainly from a DSLR - so 1080 / 24fps but I also have some Go Pro footage (but this problem happened before and after the Go Pro footage was imported)
The project settings have been giving me a message that they will automatically set themselves to the footage I am importing so I have selected that option (assuming the software is cleverer than me!!)
Re the red lines above clips - that has not happened - so hopefully that's a good thing!
Does that help? Thanks.
I'm sorry. Without specific details, I can't give you any specific help.
Are you saying that, in Timeline mode, you are NOT seeing red lines along the top of your timeline?!
Can you post a screen capture of your timeline to this forum?
No red lines along the the top of the timeline!
What are the specific details you need?
I don't seem to be able to paste a screen grab directly in to this post - I have tried saving it onto a word doc to attach, but your forum doesn't appear to have a awy for me to attch the file?
I need you to give me all of the details I asked for in the first post.
If you save your screen cap as a JPEG, you'll be able to post it to the forum.
Here's a screenshot - http://screencast.com/t/jEqIHlh7mKdO
The DSLR is a D3100 - reolution 1080/24fps
The Go Pro is a Hero2
No - there are No red lines above the clips
Here is a screengrab of the settings: http://screencast.com/t/2iZwApls9
Info re my laptop: Intel Ivy Bridge Core i5-3337U processor. It's a dual-core CPU which runs at 1.8GHz
750GB hard disk - I have 704GB of free space at the moment.
Does that all help?
Your screen cap shows the program in Sceneline mode.
Switch it over to Timeline mode by clicking the tab at the upper left of the timeline. Do you see red lines now?
no - no red lines anywhere!
Can you please post a screen cap of your Timeline? Make sure you're zoomed back enough to show your entire project, including both DSLR and GoPro clips.
Your computer is on the lower end of the "real world" requirements (listed in my book) for DSLR and high-def video editing. But it's possible we can make it work if you can give me the information I need.
Here's another screen grab
(The red line which has now appeared at the beginning relates to a title I have just created)
I haven't actually been using the Go Pro footage in this edit, but have in previous ones. Same problem occurs with and without it.
When you say zoomed back - I'm not entirely sure what you mean? I've done a screen grab of my entire screen but tell me if there's a specific thing you need.
Re: the laptop being on the lower end - that is interesting as Dell assured me it would be fantastic for video editing!! (and of course they're not interested now they have my money!)
And now it has crashed....again!! (urgh!)
Thank you for the screen grab. You're right. The MOV video from the DSLR does seem to be matched to the project settings. (I assume you've got the latest version of Quicktime installed.) So it could be that your system is just lugging.
Your hardware is good for basic video editing -- but you're editing 1920x1080 24p. With version 10, that can be a bit demanding for a dual core running at 1.8 ghz. Particularly on a laptop, which tends to have a slower throughput.
You still haven't said what operating system you're using or how much RAM you have. But if you're running Windows 7 or 8 at 64-bit and you have at least 4 gigs of RAM, you may want to download the demo of Premiere Elements 11. It's got a much more efficient HD engine that runs at 64-bit on those OSes.
One of my computers is a dual-core Intel running at 2.6ghz, and the difference in the way it handles AVCHD video in Premiere Elements 10 and the way it handles it in Premiere Elements 11 is like day and night.
It's possible Bill or Neale or John or ATR or another of the regulars on this forum have additional thoughts. But, based on the questions you did answer, that's about all I can offer. Sorry.
Thank you for your help.
I'm on WIndows 8 and have 6Gb of RAM.
Sounds like Elements 11 might do the trick but yes, if anyone else has any thoughts, that's great. For now, I'm having to edit as best I can and then save the edits as a windows media video just so I can see what it actually looks like without the stopping and juddering, then go back an make changes! (all a bit long winded!)
Cheers for your help.
Hi - I am trying to download the trial of Premiere Elements 11 as you suggested but am getting nowhere. I click the "download now" button and ....nothing....nada...niente!
Help?! I can't find any evidence of the download assistant on my laptop (I was thinking maybe it was already there which might explain why it appeared to do nothing) but no.
This is a complete nightmare - why is it so complicated?!!
Help me please...and quick, as I'm supposed to be working from home today but will have nothing to show for it at this rate.
Which browser are you using? Have you tried a different browser?
The downloads certainly do work.
Google chrome.. .. ??
Wow - Ok so it was that simple... I am trying on Explorer and it appears to work!
Thanks v much Steve...but also, how ridiculous!! Why wouldn't Chrome work ?!
Don't know. It works fine for me with Chrome. Maybe some setting or add-on you have.
But the important thing is that you got it to work!
So near yet so far...I'm nearly there with the download but keep getting this message
I have closed every other application which I could see was running...but still the same message.....now I don't know what to do? Any suggestions?
Do you think it's to do with my anti-virus?
You shouldn't need to use any antivirus with Windows 8. It has Windows Defender built it.
if you're using an additional antivirus program, it's not only unnecessary but it could cause a number of problems on your computer.
On second thought, the link in your post shows you have another issue.
Open your Task Manager and end the AutoAnalyzer and every task that has Adobe Photoshop in its name. You'll need to do this in order to install the program.
While you are waiting for SG to return to your thread to continue your troubleshooting together,
In view of your latest screenshot, have you
a. Right clicked the Taskbar at the bottom of your computer monitor
b. Selected Task Manager/Processes
c. Found each of "ElementsAutoAnalzyer.exe" and "dynamiclinkmanager.exe"
d. Right clicked each and for each selected End Process?
Add On...did not see SG's latest post until after I had posted mine.
Thanks for the detailed explanation, ATR.
Thanks for your help....sadly I accidently hit the x button on the message rather than either of the buttons and it then told me to restart my computer, which I have done....and after what feels like hours of downloading, there is just a few files to show for it, so I am just starting the download process again......wish me luck! (if this doesn;t work I'm heading straight to Final Cut Pro!! ;-)
I've re installed......and got to exactly the same point again - same message :-(
I've followed your instructions but there is no "ElementsAutoAnalzyer.exe" and "dynamiclinkmanager.exe"???? and the only Adobe product is the Download assistant - so I've closed it! But no....same thing. Help!!
Wow - I think I officially hate computers now?!
Ok so more searching for those files and Wow - it worked......kind of........to add insult to injury I have just mistakenly installed Photoshop Elements 11 instead of Premiere Elements 11!! ARRRRRRHHHHHH!.....(can you tell I'm about to chuck this laptop out the window!!)
Thanks so much for your help.
Wish me luck....here I go again.....
It finally worked.....hallelujah!!!
Couldn't have done it without you - so HUGE thanks!
We are all glad to learn of your great news of success.
Thanks for the update with that great news.
Keep up the good work.