5 Replies Latest reply on Sep 19, 2013 6:05 AM by shimmishim

    Photoshop CC fails to open after updated to 14.1.1


      I was informed by the cloud manager that photoshop had an update to version 14.1.1. And it said that this update fix some crash which might happen on version 14.1. Then I chose to update it. However, after the update downloaded and installed, I couldn't open my photoshop. The only output I got was a warning window says that "couldn't find the entrance on the photoshop.exe". And I uninstall and reinstall photoshop, then update once again, but I still get the same result. Anyone know how to fix this problem?


      The warning window looks like this.(I use the Simplified Chinese version, therefore I get the Chinese warning...) And since I have tried many times, I have to disable the update check till it is fixed.