8 Replies Latest reply: Sep 19, 2013 6:30 AM by Vinay Dwivedi RSS

    Premiere Pro CS6 Constantly crashes, but only when trying to play video

    JReynisson Community Member

      It started one day when I started up Premiere after a long time of not using it (All other adobe programs have no issues as far as I know)

       

      I will boot the program up and it works perfectly, then I import files into the project and everything is fine... And I can put files on the timeline and that will work... But if I try to play it in the timeline, the program will throw the "A Serious Program Error Has Occured" error message. This also happens when I try to preview videos by double click on them in the Project browser.

       

      Sometimes it lets up and will work for a while but usually it doesn't. (After a lot of restarts of the program sometimes it will just work and not crash)

       

      http://puu.sh/4pzYc.png <-- this is what it looks like now, this has never happened before, but I was working in the project normally until I imported a new video file and then it crashed again, but I opened it and now it looks like this.

       

      I suspect CUDA drivers and kernel panics...

       

      Right now it's working fine but I really need this to stop ASAP

       

      Anyone have any possible solutions?

       

      EDIT: And it crashed again. Can provide entire crash log if necessary

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

      Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000