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1. Re: Premiere Pro CS5.5 Won't Open - Mac
Vinay Dwivedi Sep 13, 2013 10:40 AM (in response to Jacob Barkey)Hi Jacob Barkey,
Thanks for your post. Please tell me the following:
1. Are you using any third party effects?
2. Whether the project quits while editing or as soon as you launch the project it quits.
3.The types of files used in the project.
4.What is the duration of the project?
Regards,
Vinay
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2. Re: Premiere Pro CS5.5 Won't Open - Mac
Jacob Barkey Sep 13, 2013 10:50 AM (in response to Vinay Dwivedi)Hi Vinay,
1. I am using third party plug ins, and I understand that might be causing an issue, but I've also tried opening a new project with nothing in it at all, and that won't open.
2. Premiere Pro quits after the project loading bar or after I create a new project.
3. I used a lot of files! mov, mts, psd, ai, png, jpeg, and AE compositions through dynamic link.
4. The project has about five sequences. They range from 1 minute to 4 minutes.
Thanks!
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3. Re: Premiere Pro CS5.5 Won't Open - Mac
Vinay Dwivedi Sep 13, 2013 11:11 AM (in response to Jacob Barkey)Please tell me the name of the graphics card that you are using.
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4. Re: Premiere Pro CS5.5 Won't Open - Mac
Jacob Barkey Sep 13, 2013 11:22 AM (in response to Vinay Dwivedi)I'm just using the stock card that came in my MacBook Pro. It's a NVIDIA GeForce GT 330M with 512MB of memory.
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5. Re: Premiere Pro CS5.5 Won't Open - Mac
Vinay Dwivedi Sep 13, 2013 11:33 AM (in response to Jacob Barkey)Please go to the root user account and check if you have same issues in that too. To activate a root user please follow the KB link provided below.
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6. Re: Premiere Pro CS5.5 Won't Open - Mac
Jacob Barkey Sep 13, 2013 11:47 AM (in response to Vinay Dwivedi)I have no issues using the root user account, but all of my files and preferences aren't there.
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7. Re: Premiere Pro CS5.5 Won't Open - Mac
Vinay Dwivedi Sep 13, 2013 11:58 AM (in response to Jacob Barkey)If the product works fine in root user then there is a possiblity that any service is blocking Premiere pro to launch the interface. Please check it on Root user and if it works then you have to do a clean uninstall of all the adobe products. Please follow below blog to uninstall the product.
http://idoitonamac.blogspot.in/2012/05/how-to-uninstall-cs55.html
Regards,
Vinay
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8. Re: Premiere Pro CS5.5 Won't Open - Mac
Jacob Barkey Sep 13, 2013 3:09 PM (in response to Vinay Dwivedi)Thank you Vinay! That clean out step did it!
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9. Re: Premiere Pro CS5.5 Won't Open - Mac
Vinay Dwivedi Sep 13, 2013 7:44 PM (in response to Jacob Barkey)Great!!!.
Enjoy the adobe products..
Regards.
Vinay



