2 Replies Latest reply on Sep 13, 2013 1:05 PM by Josh_Corey

    Conversion to PDF

    SamanthaNumbersDivas

      I currently have a paid account with FormsCentral, but when I go to convert my form to PDF is states that I need a paid account to do so.  I have tried logging out of the system and loggin back in, but I get the same error.  Any help would be most appreciated.

        • 1. Re: Conversion to PDF
          plee1388 Adobe Employee

          Hi,

           

          When you login into your paid account, can you create more than 1 form?  This just to verify if that account is a paid account.  If the accound is not a paid account, you would not able to create multiple forms.  And, after you verify the account is a paid account, and still run into this issue? Please let me know.

           

          Regards,

           

          Perry

          • 2. Re: Conversion to PDF
            Josh_Corey Adobe Employee

            One more thing to check, just a thought - is the form you are trying to save as PDF a form that you are the author of and not a form that was shared with you?  The error dialog would be specific in the case of a form shared with you by a "Free" user stating the form author must have a paid account...

             

            Thanks,

            Josh