5 Replies Latest reply: Sep 15, 2013 10:13 PM by Romsinha RSS

    Unable to install master collection.

    shabowow

      Hi!

      So I ordered in CS6 Master Collection Student and Teacher for mac and I got the package, registered it, I have my serial number, and it is all good. But when I try to install it, it says "Installer failed to initialise. Please download  Adobe Support Advisor to detect the problem". So I downloaded the application, and it says that it can't detect any problems. Does anyone have a solution?