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1. Re: Unable to install master collection.
Steve Werner Sep 15, 2013 4:34 PM (in response to shabowow)I've moved your question to the Downloading, Installing, Setting Up forum which is the best place for installation questions.
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2. Re: Unable to install master collection.
shabowow Sep 15, 2013 9:28 PM (in response to Steve Werner)Ok, thank you.
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3. Re: Unable to install master collection.
Romsinha Sep 15, 2013 9:58 PM (in response to shabowow)Hi scavans,
Please follow the mentioned steps:
Windows:
C/Program Files(X86)/Common Files/Adobe/OOBE and rename to OOBE.old
C/Program Files(X86)/Common Files/Adobe/Caps and rename to CAPS.old
Mac:
Library/Application Support/Adobe/OOBE and rename to OOBE.old
Library/Application Support/Adobe/Caps and rename to CAPS.old
Try to install the software and let us know whether it worked.
Regards,
Romit Sinha
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4. Re: Unable to install master collection.
shabowow Sep 15, 2013 10:11 PM (in response to Romsinha)No that didn't work, but thank you very much for the reply!
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5. Re: Unable to install master collection.
Romsinha Sep 15, 2013 10:13 PM (in response to shabowow)Please download CS6 from the direct link: http://prodesigntools.com/adobe-cs6-direct-download-links.html and try installing again.
Kindly follow the very important instructions before download.
Regards,
Romit Sinha




