You need the Flash forum
This forum is only to discuss how the forums operate, not products
If you go to the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the Adobe product(s) you use
Or contact Adobe directly (this is mostly a user to user forum)
Adobe contact information - http://helpx.adobe.com/contact.html
Help for Download & Install & Setup & Activation
Next link has a "Chat Now" button near the bottom
[topic moved to Flash Player forum]
➟ About this Mac
What's your OS version?
Do you use Safari or Firefox (or Chrome)?