So for an odd reason as soon as I start it up it will just quit and I get a 'premiere pro cc has stopped working' message. I've tried re-installing, restarting comp, runing as administrator,changing compatability mode, but still nothing.
It is up to date and everything so I don't know why. I'm running on windows 7, usiing the trial version of premiere. I was hoping to try the new features.
Can anyone help me out?
Trash prefs? Did you uninstall using the clean tool?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
Do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
Thanks for choosing Adobe forums,
Please provide following information :
What is the OS and version ?
What is the Graphics Card installed on the system ?
How much Ram do you have ?
Do you use any external Hard Drive ?
Are you using security software e.g. Norton, etc