0 Replies Latest reply on Sep 16, 2013 3:39 AM by achello33

    Published .exe now only displays black screen on opening

    achello33

      Hi,

       

      I'm using Captivate 6.1.0.319 and have recently updated my software simulation to include a few new slides and some revised annotations. Now whenver I preview the project I get the usual view and eveything works. When it's published as an .exe (which is the needed format) the screen goes black upon opening the file and right clicking displays "Movie not loaded" in the adobe flash info. Prior to this the project worked without a hitch. My previous iteration also plays back without a black screen. What do I need to do?

       

      Thanks

       

      Edit: choosing flash player 10.2 seems to resolve this issue. Ideally, it would be preferable to use player version 11, for users sake. What would be the reason for this issue?