12 Replies Latest reply: Sep 18, 2013 3:43 AM by andaleebfatima1 RSS

    Converting Album Catalogs to Elements 11 Catalogs

    ECNMMN001 Community Member

      I am having difficulty converting my old Photoshop Album Catalogs (file extension .psa) to Elements 11.

       

      Using "Manage Catalogs" from the file tab and then "Convert".  I get the convert catalog screen.  Using "find catalogs"  I can browse to the folder where the .psa Catalogs are but the window does not list them as choices for converting. 

       

      I have seen this question many times in the forum but none of the proposed solutions have worked for me.

       

      This is especially annoying as one time (and only one time) it did list them and I was able to succesfully convert some of them but I can't recreate this for the remaining catalogs.

      I don't remember doing anyting different the one time it worked.

        • 1. Re: Converting Album Catalogs to Elements 11 Catalogs
          andaleebfatima1 Adobe Employee

          You will need to tick the checkbox "Show previously converted catalogs" in the Convert dialog to see all of the available catalogs- since you have already converted them once.

           

          Thanks

          Andaleeb

          • 2. Re: Converting Album Catalogs to Elements 11 Catalogs
            ECNMMN001 Community Member

            Thanks for trying to help, unfortunately it does not work. 

             

            I have 4 catalogs.  Ticking the checkbox "show previously converted catalogs" lists the 3 that were succesfully converted, but not the 4th that has yet to be converted.

             

            I tried tricking it by moving one converted catalog to another folder and renaming the unconverted catalog to the same name.

            As expected this did not work, but it was worth a try.

             

            The unconverted catalog is larger than than the others because it is my main one, but not that much larger than one of those successfully converted. (27kb vs 19kb).  I don't think the size matters as it doesn't even list the catalog in the select window.

             

            Any other ideas would be appreciated as Adobe chat was unwilling to help, claiming that "Album" was too old to support.

            My opinion is that I needed support to get the brand new "Elements 11" to work properly not "Album", but they disagreed.

             

            As I mentioned before, the real frustration stems from the fact that based on personal experience, I KNOW "Elements 11" can do this, I just don't know how.

             

            The trusty old computer with "Album" died and the new one won't run it. I need some way of saving all the info previously entered.

             

            Thanks for any help,

            • 3. Re: Converting Album Catalogs to Elements 11 Catalogs
              andaleebfatima1 Adobe Employee

              What is the location of this catalog you are trying to convert?

               

              Thanks

              Andaleeb

              • 4. Re: Converting Album Catalogs to Elements 11 Catalogs
                ECNMMN001 Community Member

                The Catalog is on the Hard drive in a "My documents" folder where I put the copy from the old computer. 

                Same place the successfully converted catalogs were.

                 

                 

                I have tried moving it to different folders on the hard drive. Result is the same.

                I have also tried converting the catalog directly from the Thumb Drive that I used to transfer it from the old computer.  This too did not work.

                 

                Thanks

                • 5. Re: Converting Album Catalogs to Elements 11 Catalogs
                  andaleebfatima1 Adobe Employee

                  That's really strange. Can you please give a screenshot of this catalog's contents - i..e open the catalog folder in windows explorer and take a screenshot.\

                  If the catalog name is "ABC" in C:\users\<uname>\Documents" then you should be able to locate it for conversion in the Conversion dialog by browsing upto "C:\users\<uname>\Documents" location.

                   

                  Thanks

                  Andaleeb

                  • 6. Re: Converting Album Catalogs to Elements 11 Catalogs
                    ECNMMN001 Community Member

                    Attached is the screen shot you requested.  The three smaller catalogs were successfully converted, the larger has not been.

                     

                    I can Navigate the conversion dialog as you point out and arrive at the correct folder, It just does not list any catalogs to convert.  If I tick "show previously converted catalogs" it will list the 3 smaller ones only

                     

                    It might be useful to point out that at the time I converted the 3 they were the only 3 in the folder,  The other file was in a different folder at the time so it may well have listed had it been in the same folder.

                     

                    Thanks

                    Screenshot (1).png

                    • 7. Re: Converting Album Catalogs to Elements 11 Catalogs
                      andaleebfatima1 Adobe Employee

                      Thanks for the screenshot.

                      But I still am not sure why just one of the four does not show up in that dialog.

                       

                      Thanks

                      Andaleeb

                      • 8. Re: Converting Album Catalogs to Elements 11 Catalogs
                        ECNMMN001 Community Member

                        Hi

                         

                        To be clear none of the 4 show up in the dialog now, unless I tick "show previously converted catalogs" 

                        The 3 I converted only showed up as a fluke, once.

                         

                        It almost seems like I accidentaly hit a "programer's cheat" or something like that. (press control while trying to open, etc..)

                        It seems so unlikely, but I am at a loss to explain why It listed the catalogs once and only once.

                        I have tried things like Ctl key and Alt key etc to no avail.

                         

                        I am beginning to be resigned to not finding the answer. I doubt many others are trying to do this from Album  in Elements 11 (Album is oven 10 years old).

                        It appears that you don't have personal experience in converting Album catalogs but are trying your best to help from Adobe documentation (that does not seem to specifically address the issue) and analysis and "trial and error" like me. 

                         

                        Like I keep repeating, it is so much more frustrating to know it IS possible, but not know how to do it.

                        • 9. Re: Converting Album Catalogs to Elements 11 Catalogs
                          andaleebfatima1 Adobe Employee

                          Just to emphasize again-While locating catalogs using "Find more catalogs", you should go only upto My Documents folder.

                           

                          Thanks

                          Andaleeb

                          • 10. Re: Converting Album Catalogs to Elements 11 Catalogs
                            ECNMMN001 Community Member

                            If I understand correctly, you are saying that I should be sure to click "Select Folder" when "My Documents" is showing or highlighted not a level down at "Catalogs" or a level up at "Documents". 

                             

                            I have tried at all three levels many times without success.  The "Show previously converted catalogs" check box works only when I have chosen to select folder when "Catalogs" is highlighted.

                             

                            I have also tried going directly to the file through the path of c:/users/ etc...   avoiding the "library" folder  but it makes no difference.

                             

                            Thanks for you continued efforts.

                            • 11. Re: Converting Album Catalogs to Elements 11 Catalogs
                              ECNMMN001 Community Member

                              Finally Success!

                               

                              Thank you for all your help, but the problem seems to have been innocuous.

                               

                              The catalog file I was trying to convert apparently had some kind of error in it even though it showed up in Explorer just fine.

                              When I tried copying another test catalog from the old computer, it showed up and converted just fine, so I tried making another

                              copy from the old computer of the main catalog and it converted just as it should.

                               

                              Thanks again Andaleeb.  Sorry for the wild goose chase.

                              • 12. Re: Converting Album Catalogs to Elements 11 Catalogs
                                andaleebfatima1 Adobe Employee

                                Oh, Great News !!

                                 

                                Thanks

                                Andaleeb