2 Replies Latest reply on Sep 17, 2013 7:19 AM by Steppenhamster84

    Registration of Premiere Pro for a month

    Steppenhamster84

      Hello,

       

      I would like to activate Premiere Pro for about a month - it won't take longer to cut the video. I've read that i need to cancel the contract

      30 days before, in order to use it for a month. Does that mean i have to activate Adobe Premiere and cancel it on the same day? Do i have to call the

      support?

       

      Best regards,

      Oliver

        • 1. Re: Registration of Premiere Pro for a month
          Steven L. Gotz Level 5

          Check the Buying Guide

           

          You will see that you can simply buy the monthly plan and cancel any time.

           

          Capture.PNG

           

          Of course, there is a free 30 day trial, so if you haven't used up your trial period already, you can just do that.

          • 2. Re: Registration of Premiere Pro for a month
            Steppenhamster84 Level 1

            Thanks for the response, Steven! I have contacted the Adobe support today. They told me, Premiere Pro will expire within 30 days automatically, so that i will have to renew the monthly plan every month. This was a plain lie - as said in the conditions, the
            subscription will go on automatically, IF not canceled by the support. As usual, a contract must be canceled by writing an official cancelation letter to the company. It seems the only official way is to call the support - which happens to be not trustworthy at all! Is there an alternative way to contact Adobe, probably via Email so i get a valid answer?