2 Replies Latest reply on Sep 17, 2013 3:01 AM by hellagood14

    Adobe Photoshop CS5 Subscription Failure

    hellagood14 Level 1

      Hi there.

       

      I'm trying to install Adobe Photoshop CS5 on my laptop and every time, after installing the product and entering the serial number, the process fails and tells me 'We are unable to start your subscription for Adobe Photoshop CS5 Subscription Edition.'

       

      It then asks me to relaunch the product and do the installation process again. I have tried this numerous times and it keeps saying the same thing.

       

      Please help!