Windows 7, CS6, Universal Type Client (extensis)
Working files for over a year all ok. Now when printing files, random characters which are using 'small caps' in character style are being mapped to different characters. Workaround is to close file, shutdown system & restart. Reprint same file & characters are ok. Has anyone seen this happen?
Sounds like a font clash.
Are you using any font management systems?
Have got a version installed in your System Fonts and in your Adobe Fonts folder?
Try and trace the original font that's used and archive the other fonts you can find in folders.