I've been trying to install the trial version of Robhelp 7 on
an XP machine. I keep getting the error - "A problem was
encountered while trying to load the trial period of Adobe Robohelp
7. Click quit to see if restarting your computer or reinstalling
the software fixes the problem"
Restarting the computer does not help and I've tried
reinstalling the software. In fact, I've also formatted the drive
and reinstalled everything in hopes that would take care of the
problem. No luck. Does any one know how I can fix this?
I really Really REALLY wish I had half a clue as to what to
advise you. But here's the deal. Adobe has a different department
handling the installer. So even the actual RoboHelp development
team is probably hamstrung to advise what to try. The thing is, we
are seeing the same reports for other products too. Captivate and
Visual Communicator I know for sure. I've heard reports of several
I'm guessing your best bet at this point is to contact Adobe