2 Replies Latest reply on Sep 17, 2013 10:30 AM by Chris Cox

    Cannot open a JPEG file: "Could not complete your request because an unknown or invalid...

    T-Bone1987 Level 1

      ... JPEG marker type is found."

       

      Just trying to open a simple JPEG image so I can edit it for use on a client's website I'm building for him, but I get this problem:

       

      UNKNOWN MARKER TYPE.jpg

       

      This is the image I'm trying to open and edit:

       

      polyone-web.jpg

       

      I have had a look through a couple of threads on this problem but the notion of the file not reflecting what it actually is (e.g. a file labelled a .jpg but is actually a .psd etc) doesn't appear to apply here.

       

      Urgent help hugely appreciated!!

       

      Thank you