2 Replies Latest reply on Sep 17, 2013 7:47 PM by samanthaJane96

    Adobe Premiere Pro CC crashes on launch

    samanthaJane96

      I just downloaded Adobe CC because I need Premiere for a class project. Well, the program crashes every time when I try to open it. I saw a forum suggestion to sign out and back into CC, so I tried that but it didn't work. My computer is brand-new so the hardware and software should be up to date. I know there are similar forum questions about this already, but it's difficult for me to determine which ones pertain to my situation. I'm not very expert at computers but I really need this program! Please help me with suggestions.

       

      Here's some info about my computer:

      comp info.PNG