I just downloaded Adobe CC because I need Premiere for a class project. Well, the program crashes every time when I try to open it. I saw a forum suggestion to sign out and back into CC, so I tried that but it didn't work. My computer is brand-new so the hardware and software should be up to date. I know there are similar forum questions about this already, but it's difficult for me to determine which ones pertain to my situation. I'm not very expert at computers but I really need this program! Please help me with suggestions.
Here's some info about my computer:
Can you try reinstalling the latest driver for your NVIDIA or AMD GPU, then restart the computer. This seems to have resolved most cases we have been seeing.
Thanks for the advice. Reinstalling did not work, but uninstalling without the reinstall did get me a little further into the launch (actually choosing a project) before crashing. I'm still not able to use the program though. Any ideas?