5 Replies Latest reply: Oct 15, 2013 4:37 AM by Anup R.

Need LOCAL help for ALL my CS6 master collection apps

jdhughen Sep 18, 2013 1:18 AM

HELP for the CS products has gone down hill every release since CS4. I just installed CS6 master collection and can't get help to work AT ALL to 90% of the apps. It shouldn't be that difficult. I shouldn't have to waste hours searching though enless seas of user submitted crap to try to get simple help for a product. Adobe is just trying to sluff off it's support responsibilities on the public.

I want COMPLETE LOCAL HELP CONTENT for ALL my CS6 master Collection Apps installed on MY machine. and when i click on "Help" that is what i want. I don't want to go online to have to get help.

How do I get that and how do I make "LOCAL" the default for ALL help

Joel

1. Re: Need LOCAL help for ALL my CS6 master collection apps

Ann Bens Oct 9, 2013 10:32 AM (in response to jdhughen)

http://www.adobe.com/products/cs6.html?promoid=KFPRN
Click on the product which brings you to the help files.
Each product has a pdf for download.
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2. Re: Need LOCAL help for ALL my CS6 master collection apps

jdhughen Oct 9, 2013 11:22 AM (in response to Ann Bens)

Ok, so that get's me some PDF's, now how is it hooked up to the apps so that when I click on HELP I get local help?? and why isn't this content avaliable directly through update like local help use to be ??

Thanks

Joel
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3. Re: Need LOCAL help for ALL my CS6 master collection apps

Todd_Kopriva Oct 9, 2013 1:16 PM (in response to jdhughen)

This is a more convenient page for getting the PDF documents:
http://blogs.adobe.com/premierepro/2010/08/help-documents-for-creative-suite-5-pdf-and-htm l.html
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4. Re: Need LOCAL help for ALL my CS6 master collection apps

jdhughen Oct 10, 2013 11:00 AM (in response to Todd_Kopriva)

Ok thanks for the link. So now I have the content. So how to make the apps find the content and use it. In other words Click on HELP in an app and get HELP, ref doc etc, not be taken online. That is the real issue here is how to get to LOCAL help from within an app. I mean even in 5.5 there was a way to view "Local" help only. that doesn't even seem to be an option any more.

Thanks

Joel
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5. Re: Need LOCAL help for ALL my CS6 master collection apps

Anup R. Oct 15, 2013 4:37 AM (in response to jdhughen)
Try this two part solution:

Part I: Setup Adobe Help to use offline help content (if exists) as source instead of configured online help

1. Start Adobe Help.exe if installed on your machine with CS6 products. I found it installed on my Win7 machine at C:\Program Files (x86)\Adobe\Adobe Help\Adobe Help.exe. It will open the Adobe Help Manager preferences.
2. Select "Yes" radio button for "General Settings" > "Display Local Help content only:"

Part II: Download and configure offline help (PDF) for your product from adobe.com site.

1. Read the "Use offline Help in Adobe products" | http://helpx.adobe.com/x-productkb/global/offline-help.html KB to download PDF for your CS6 or current CC version help.
2. After downloading the PDF locally follow the section "Use the Help PDF from within your Adobe product" to place the PDFs on your machine so that it works with Adobe product.

As mentioned on the KB.
Windows 7
C:\Users\Public\Documents\Adobe\PDF\pdf\
Windows 8
C:\Users\Public\Public Documents\Adobe\PDF\pdf\
Mac OS
/Users/Shared/Documents/Adobe/PDF/pdf/
Important: CS6 Help PDF should be copied inside Adobe\PDF\pdf\cs6\ folder in order to make it work with CS6 version of Adobe products.
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Need LOCAL help for ALL my CS6 master collection apps

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