13 Replies Latest reply on Jan 17, 2008 10:26 AM by Peter Grainge

    RoboHelp 7 - Problem With French Characters

    CRO1 Level 1

      Our organization just purchased and installed RoboHelp 7; we upgraged from RoboHelp 5. Our organziation is mandated to produce English and French versions of all doucmentation, including online help files.

      In RX7, when we post a Webhelp or Flashhelp project to our server, all the French characters (é, â, ç, etc.) are replaced by the copyright sign and other symbols such as "A". Chm files and viewing the compiled project from the local drive are good. The default project language is French. This occurs in new projects created in RX7 and projects upgraded from RX5.

      We did not have this problem in RX5 and are publishing to the same server.

      Does anyone have a solution to this problem?