Sometimes the H&J settings will simply not be honored. InDesign sometimes *violates* the rules you have set up. Make sure, under the Justification settings, that you are also allowing some variation on Letter spacing and Glyph scaling. Here are my favorite numbers:
Word: 80 | 100 | 120
Letter: -5 | 0 | 5%
Glyph Scaling: 95 | 100 | 105%
If you give more leeway, you can then have less hyphenation anyway. I like to set my hyphenation to 9, 3, 4, 1, and 1p6 for the zone, and finally I turn off all three switches at the bottom of the Hyphenation dialog.
Go to "Type -> Show Hidden Characters" and see whether there are discretionary hyphens in those words.
InDesign honors discretionary hyphens despite of the H&J settings. For instance, these words will break across columns even if this hyphenation option is set to "off".
> .. after the first 3 letters and before the last 3 letters ..
With those sertings, there is no valid hyphenation point in "received".