I have Windows 8 on my pc. I had previously installed the Creative Cloud app. I had also installed Premiere Pro, Muse, and Lightroom. Some sort of a problem happened with my system. Perhaps I accidentally turned off the computer before the hard drive had completed all of its tasks, or something like that.
Programs I had installed from discs seem to work. But, all of the Windows apps that were downloaded from the cloud stopped working. I was able to fix that by downloading them again. Windows seems to be working okay now. Also, Lightroom downloaded from the cloud works. Premiere Pro and Muse don't work. I suppose the best approach is to reinstall them, but I don't seem to be able to do that with the Creative Cloud app. Do I need to first uninstall them through the Windows Control Panel? I'm a little concerned about doing that because there isn't a way to deactivate them, since I can't get into the programs. what do you suggest?
Thanks for your help.
I'm also wanting to know if I can uninstall and reinstall Premiere pro..maybe this isn't a good place to find answers?
Thanks for your post. Please uninstall the application from control panel/Programs and features and then re-install them. Also, if you see in the creative clous app that Premiere pro is already installed then try to log out and login again to Creative clous application. Please update if you have any further issues or query.