Have you changed/moved any files in the software installation area(s)?
If so, you'll want to refrain from doing that in the future.
Natraj Sitaram MD, Professor Wayne State University, Detroit, MI 48207
Sent from my IPad
Thanks Pragya: I tried solution 1 and 2 (uninstalling CS6 creative suite and reinstalling same + installing updates). PS failed to install updates whereas indesign and illustrator were successfully installed. I then on a whim uninstalled the adobe acrobat pro which was in my computer (whose provenance I don't know- could be pirated). This did the trick. When I tried to install updates for PS it succeed and I am fine to go now! Any feedback form you regarding this situation would be appreciated and help my learning. Cheers
Please send me the installer logs so that we can see what could be the reason for the failure.
Win32 : C:\Program Files\Common Files\Adobe\Installers
Win 64: C:\Program Files (x86)\Common Files\Adobe\Installers
The name would be like: <Adobe Photoshop CS6 Support <Update version> (date/time)>
Send them to firstname.lastname@example.org
Further, which version update was failing??