-Premiere pro 7. (I am unsure as to what update but I suspect its the most recent as I subscribe monthly to use the product)
-Just installed updates since I read your message (no change on that front..did not restart the computer though). By the way if I restart the computer everything works again fine for about 5 minutes)
-Windows 7 (Home Premium Edition)
-The last thing I had been working on was importing and adding audio/music to the piece
-It had been working fine for the past two months
- I have no other software running or third party codecs installed
- I have no third PArty I/O hardware installed
Computer specs: Asus X54C
64 bit operating system
Intel (R) Core (TM) i3- 2350M CPU@2.30 Ghz
You could try by starting Premiere up while holding down shift+Alt.
Then clearing out your Media Cash.
See if that will help.
I did as you mentioned and I also moved the location for my scratch disks and (fingers crossed) it seems to have worked.
Thank you so much
I spoke too soon. This is a problem that happens regardless of which project I open up
Then re-install is in order?
One final question;I have been working on a big project; If I re install can I continue to use those project files again? I cant risk losing them.
Thank you for your time
The uninstall/reinstall of the program, should not affect your Project files, in any way, as they are separate from the program files - however, when I have to perform such operations, I make a backup of my Project(s), just to be safe. Though I have only had to do this operation once, I did not need my backups.
Please try this step and check if it works for you.
Click on start
Search for CMD run it as an administrator
In CMD window type net user administrator /active:y and hit enter.
Then type exit and get out of it
This will activate hidden admin on your machine.
Reboot your machine and login with that administrator account it will be reflected on you login screen and there will be no password.
Try in that admin account and if it works then reboot your machine again come back to your user account and check in it as well.
Hope this fixes the issue,