2 Replies Latest reply on Sep 19, 2013 9:44 AM by JJMack

    I'm unable to download my product. How do I get my refund?

    lwing3195

      I ordered a CS6 Student Edition Master Collection via DIgital River and I'm unable to download it. I worry that when the 30 days are up. I'm unable to get refunded for a product I could not utilise. Need help Whenever I try to download it, and error message pops up stating that :No orders were found.

       

      I bought it on  24th August 2013.