2 Replies Latest reply on Sep 20, 2013 1:07 AM by dbur971

    Photoshop CS6 Camera Raw 8.2 update fails

    DaveLInSF

      I am on OS X 10.8.4, Photoshop CS6, ACR 8.1.

       

      The "A" icon on my menu bar shows 1 update available.

       

      When I open the CC updater, it says Photoshop CS6 is up to date.

       

      When I open Photoshop CS6 and go to Help/Updates, it shows "Photoshop Camera Raw 7 0.0KB". Note the 7 not 8.

       

      When I click "Update", I get "Adobe Application Manager quit unexpectedly".  Following are the first few lines of the dump. Is there a way to get past this?

       

      Thanks for the help!

       

      Process:         PDApp [22255]

      Path:            /Library/Application Support/Adobe/*/PDApp.app/Contents/MacOS/PDApp

      Identifier:      com.adobe.PDApp

      Version:         7.0.0.427 (7.0.0.427)

      Code Type:       X86 (Native)

      Parent Process:  Adobe Photoshop CS6 [22249]

      User ID:         501

       

       

      Date/Time:       2013-09-19 12:16:52.761 -0700

      OS Version:      Mac OS X 10.8.4 (12E55)

      Report Version:  10

       

       

      Interval Since Last Report:          35169 sec

      Crashes Since Last Report:           95934

      Per-App Interval Since Last Report:  440 sec

      Per-App Crashes Since Last Report:   3

      Anonymous UUID:                      6F3B1579-A2DB-4EF9-D599-714C40468A54

       

       

      Crashed Thread:  10  Dispatch queue: com.apple.root.default-priority

       

       

      Exception Type:  EXC_BAD_ACCESS (SIGBUS)

      Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008