2 Replies Latest reply: Sep 21, 2013 12:48 PM by Martino77 RSS

    Showing WIA scanner devices that are not there

    Martino77 Community Member

      When scanning a paper with an external USB scanner I use File->Import->WIA support.

      But for some reason I always see multiple scanners in the list of icons, although I only have one scanner connected.

       

      It seems like there is an icon shown for each USB port the device once was connected on, but I never know wich icon is routed to the USB port the scanner is connected now.

      The 'wrong icons' throw an error message, so I always have to test all the icons until I found the right icon.

      It's getting frustrated.

       

      Somebody got the same problem and found a solution for this?