When I am recording in demo mode, the End button does not stop my recording session. I have to do my recording over a Remote Desktop Connection. In order to stop the recording I hae to leave the RDC and clcik the Captivate icon. This stops the recording but all of the steps I had to perform are also included in my video frames. They can be deleted but it is a real pain. Any suggestions?
Welcome To Adobe Forum.
Can you please try recreating the preferences of Adobe Captivate using the following steps:
1. Close Adobe Captivate and browse to the location:
Windows 7: C:\Users\[user name]\AppData (hidden folder)\Local\Adobe\Adobe Captivate 6 folder or that captivate version folder which you have on the system
Windows XP: C:\Documents and Settings\[user name]\Local Settings\Application Data\Adobe\Adobe Captivate 6 folder
2. Now rename the Adobe Captivate folder
3. Now launch Adobe Captivate again and try to record again to see if the issue is still there or not.
I was able to avoid using the Remote Desktop Connection which took care of the issue. Thanks for your suggestion.