8 Replies Latest reply on Sep 23, 2013 7:32 AM by RJ73

    With only MP4 Footage Present Camera Will Not Be Seen By Computer

    RJ73 Level 1

      This issue is not germane to Premier Pro but I am posting in the hopes that someone else has had this problem or can at least explain why this is happening with two identical cameras as this makes no sense at all.


      OS: Mac OS-X 10.8.5


      Camera: R42 (two, one as backup)


      If I shoot in AVCHD and connect via USB to the computer, press Play, I am presented with the option to connect to the computer. I affirm it and then it appears on the Desktop. All is well.


      Now, let's say I have nothing but MP4 on the Camcorder. If I follow the above procedure the only thing I see on the LCD is a USB icon and nothing else. The camera will not mount and it is not visible to the O/S.


      If however I have a mix of MP4 and AVCHD then I will be prompted to connect.


      What this is telling me is that I must have at least one AVCHD present on the Camera in order to connect to the computer.


      Thoughts anyone?