4 Replies Latest reply on Sep 22, 2013 2:30 AM by !!!Mon!!!

    Adobe Flash Active X 11.8.800.174 installed. Sound but no video.

    !!!Mon!!!

      I am running IE10 and Windows 7. I have installed Adobe flash player active x version 11.8.800.174. I can hear sound but not see video. I have followed all the troubleshooting pages and have uninstalled and reinstalled and nothing seems to work. When I check flash player help/find version a grey box appears quickly then dissapears. I see no box just white screen. Any information would be very helpful as I can't play videos using IE10. Videos do play when through youtube but nowhere else.