Why can't adobe recognize when someone upgrades their device instead of pissing off your customer by refusing to authorize the same device again after an upgrade? I wish there was another option for reading books as I am sick of adobe digital editions and having to constantly get my devices reset. I can't believe these guys stay in business. Need to give them an award for the absolute worst customer service.
I'm not sure about the customer service; but certainly ADE should get an award for worst software, and the overall Adobe ADEPT DRM for worst implemented infrastructure.
I don't think you can give a worst product test award to the ADE product test team; juding by results it doesn't looks as if there is an ADE prodict test team.