Not much help but I can't get it installed in the first place..
You will find best advice over on the video forum. Most of us here are photographers.
Click on the link below and copy and paste your question again. Good luck.
Video questions: Click here for Premiere Elements Forum
It appears that your video driver are out of date.
- What version of Win7 are you running, 32-bit, or 64-bit?
- What is the make and model of your video card?
- What is the version number and date of your installed video driver?
- Is that the very latest version from nVidia, or AMD/ATI? Do not trust Win7 to tell if you have the latest version.
- If not, go to the nVidia, or AMD/ATI Web site, download and install the latest video driver for your OS, reboot and test.
As there were two posts on the same topic, I have Locked the other, so that we can continue in this one.
I am adding Steve Grisetti's post from the other thread, with the link to the FAQ's for video drivers:
Here's how to fix the driver display problem, from the FAQs to the right of this forum.
The answers will be in the details. In the absence of important additional information from you, I did some homework on the ThinkPad Lenovo T500.
Check me out on the details.
- Intel Core 1 Duo. 2.8 GHz.
- Only 2 GB RAM (did you add more RAM to bring it up to at least 4 GB RAM or better yet 8 GB RAM)
- Hard Drive Space. 160 GB (are you using supplemenal drives, such as external hard drive formatted NTFS not FAT32)
- The graphics card is either ATI or Intel (go to the web site of the manufacturer of the video card to make sure that you have the latest video card driver.
If you have the latest video card driver, then delete the BadDrivers.txt file via the route...I believe that you must have Windows 7 64 bit. If so, the path to it is:
Local Disc C
and in the 11.0 Folder is the BadDrivers.txt file that you delete. So that you see the complete path, be sure to be working from Folder Options Show Hidden Files, Folders, and Drives active.
Seen online for your notebook
Graphics: ATI Mobility Radeon 3650 w/ 256MB or Intel X4500 integrated (hybrid switching)
So, you should be heading for some place like
for the ATI information.
Lenovo is a good resource. Have you tried contact there about the workings of your notebook?
Just some things to consider for now.
It appears that you are trying to reply via an e-mail/POP client, and the text is not showing in your post. This is a common problem.
Can you Reply via an Internet browser, so that we can see the text in your posts?
Sorry that your post did not get through. Please do not give up. Please try again as per Hunt's suggested path.
For starters, be sure to check out that installed RAM and free hard drive space situation.
We are looking forward to exchanging information to get your Premiere Elements issue resolved.
Thanks a lot for your kind inform.
I'll try according to your advise
Sorry for my stupidity
Dear ATR and others
It works again! - after updating the driver I was looking for BadDrivers.txt file on a wrong directory. After finding the txt file and deleting it, the issue was solved.
Many thanks to all of you - just great help!!!
Thank you very much for the great news.
"It works again!" sounded so good.
That BadDrivers.txt file came to my rescue a few years ago when I was using Premiere Elements 9.0/9.0.1.
That thread and the solution of Daksha123 has helped so many. The explanation of the BadDrivers.txt file solution is given by Daksha123 in post #10 of that thread.
Continued success with your Premiere Elements projects.
Don't worry. This happens to many. The Adobe Forums can be read via e-mail, but posting can be a problem.
I did not want you thinking that the Replies were making it into the Forums, when they were not. Often, the e-mail/POP client will make it appear that the text is being posted, but it often does not make it to the Forum.